Ecommerce Specialist

Company Description

Ease Commerce is India's leading CRM software, dedicated to simplifying every aspect of business operations. We provide an all-in-one CRM solution that manages customers, orders, inventory, tasks, accounts, listings, and products. Our comprehensive services include task management for enhanced productivity, efficient order and warehouse management, reliable payment reconciliation, simplified product database management, and robust customer support. With Ease Commerce, businesses can leverage data analytics for actionable insights, achieving operational excellence and driving growth.

Role Description

This is a full-time on-site role for an Ecommerce Specialist, located in Indore. The Ecommerce Specialist will be responsible for managing online product listings, processing orders, handling customer inquiries, and monitoring sales performance. The role involves analyzing market trends, identifying sales opportunities, and implementing strategies to boost online sales. The Ecommerce Specialist will also collaborate with the marketing team to optimize product visibility and customer engagement.

Qualifications

• Strong Analytical Skills for market trend analysis and sales performance monitoring
• Excellent Customer Service and Communication skills
• Experience in E-Commerce and Sales operations
• Proficiency in using CRM and E-Commerce platforms
• Ability to work effectively in a team-oriented environment
• Bachelor's degree in Business, Marketing, or a related field
• Familiarity with data analytics tools is a plus