E Commerce(D2C)Shopify

Job Description

E-commerce Specialists (D2C) will play a key role in managing and optimizing a company's online sales channel to sell directly to consumers. Responsibilities span across digital marketing, website management, customer experience, operations, and analytics departments. Key Roles and Responsibilities · Manage product listings, catalog updates, and content across e-commerce platforms (Shopify). · Analyze Order Fulfillment Time, Return Rate, Inventory Turnover Ratio, Shipping Accuracy, and Logistics Cost per Order. · Enlisting all relevant New SKUs with Customers on time to leverage the benefit of Advertisement & sales opportunities. · Oversee UI/UX elements to improve site navigation, conversion rates, and improve ROAS. · Enhance user experience (UX) and customer journey on the platforms. · Coordinate with inventory and logistics teams to ensure timely fulfillment. · Monitor stock levels and trigger restocking processes. · Analyze sales trends, customer behavior, and marketing performance. · Use tools like Google Analytics, Shopify Analytics, or CRM platforms to generate reports. · Manage third-party integrations (payment gateways, analytics tools, chatbots). · Oversee secure payment processing and data encryption protocols. · New development to improve ROAS, user satisfaction, user engagement, and other KPI. Required · Experience with e-commerce platforms (Shopify), CRO, SEO, customer retention. · Knowledge of digital marketing and analytics tools (Google Ads, Meta Ads, GA4). · Basic understanding of HTML/CSS (optional but helpful). · Strong communication and coordination skills. · Problem-solving and analytical mindset. Job Type: Full-time Benefits: Leave encashment Provident Fund Schedule: Day shift Work Location: In person