E-Commerce Specialist

Job Description

Contracted Position: E-Commerce Specialist Job Purpose The E-Commerce Specialist is responsible for the set-up and management of new and existing UPOD Sourcing onboarded partners. This position will liaise with Sales and Marketing, Customer Service at UPOD Sourcing to ensure customers have a seamless onboarding experience. Duties and Responsibilities 1. Onboarding Sales Management · Supply E-Commerce services by establishing a strong working relationship with onboarding partners. · Communicate expectations, deadlines, and enhancement requests to customers. · Ensure product images and product copy to satisfy customer needs. · Create and maintain proper onboarding documentation and communication records. · Ensure all internal stakeholders are updated on the progress of new onboarding customers. · Create monthly onboarding reports that track sales, deductions, returns, and upselling opportunities. · Analyze data to improve service and sales. 2. Additional Responsibilities. · Function as a team member and carry out the duties and responsibilities assigned to the team. · Maintain regular, punctual attendance and behavior in a non-violent and professional manner. · Carry out other responsibilities as needed. Essential Functions/Major Responsibilities: 1. Assist with managing the product setup process on E-Commerce portals. 2. Involvement in new product concept brainstorming meetings. 3. Set up the product details and other development information in item master while updating and maintaining it. 4. Ensure the accuracy of product and packaging samples and seek approvals required. 5. Approves the final product photography and ensures that the catalog photography is accurate. Qualifications Required: · Excellent skills in working with PCs, especially Excel, Word, Outlook, OneDrive, SharePoint, and maneuvering within vendor websites. · Tremendous interpersonal, written, and verbal communication skills in English. · Excellent teamwork and collaboration skills. · Sound ability to multi-task in a time-sensitive environment. · Analytical skills required to review data, apply logic and reason, and draw appropriate conclusionsvabout findings. · Bachelor’s/Master’s degree or equivalent work experience in onboarding. · Strong detail orientation. Working Conditions Generally, the working hours are Monday-Friday, 11:00 Am – 7:30 pm in an office environment Job Types: Full-time, Contract Pay: ₹18,000.00 - ₹23,000.00 per month Work Location: In person