E-commerce Operation Internship

TMRW, an Aditya Birla Group venture, is building India’s largest portfolio of disruptor brands in

the fashion & lifestyle space and enabling the next phase of direct to consumer (D2C) growth in

India. We are the new-age D2C force multipliers who partner with young entrepreneurs of the

fashion & lifestyle world. We empower digital-first brands and together we scale them to the

next level of Excellence!

We add value to our partner brands through our - Cross Channel Expertise, Deep Consumer

Insights, Value Chain Mastery, Intelligent Fashion & Lifestyle Technology, and Powerful e-

Commerce Ecosystem connects.

Brand: NautiNati (Kidswear)

Job Title: Internship (6 months)

Location: Bangalore (5 days WFO)

Employment Type: Full-time

Department: Category & Growth

About the Role:

This is a cross-functional role ideal for fashion graduates who are passionate about the end-to-end

lifecycle of a product – from design handoff to going live online. You will play a pivotal role in

ensuring every product is launched seamlessly, on time, and with a compelling digital presence.

This role requires a strong understanding of e-commerce operations, the ability to resolve customer queries efficiently, and a mindset focused on enhancing customer satisfaction and loyalty.

Key Responsibilities:

1. Merchandising & Assortment Planning

• Collaborate with design and sourcing teams to finalize seasonally relevant product

assortments.

• Ensure right mix of SKUs, sizes, and price points for each category.

• Coordinate timelines for product drops across channels (D2C + Marketplaces).

2. Cataloguing & Photoshoot Management

• Oversee product photoshoots, ensuring alignment with brand aesthetics.

• Coordinate with stylists, photographers, and models to ensure quality visual output.

• Manage catalog creation, including titles, descriptions, specifications, keywords, and

meta tags.

TMRW House of Brands

3. Go-Live & Process Streamlining

• Manage the end-to-end process of listing products across D2C platforms and

marketplaces (e.g., Myntra, Amazon, Flipkart, Ajio).

• Identify and fix bottlenecks in the product launch pipeline.

• Create SOPs to streamline and accelerate go-live timelines.

4. Stakeholder & Cross-Team Collaboration

• Serve as the point of contact between business, design, sourcing, photoshoot, and

creative teams.

• Ensure timely flow of information and deliverables between departments to meet

launch timelines.

5. Quality Control of Front-End Assets

• Review and approve product listings to ensure consistency and excellence across:

o Images & videos

o Product titles & descriptions

o Customer-facing attributes (ratings, reviews, fit notes, etc.)

6. Reporting & Process Improvements

• Generate weekly/monthly reports highlighting process inefficiencies and delays.

• Suggest actionable improvements to increase operational efficiency and product

launch speed.

• Analyze catalogue performance and share learnings with marketing & design teams.

Requirements:

• Excellent communication skills – both written and verbal.

• Strong problem-solving skills with a customer-first mindset.

• Ability to multitask and stay organized in a fast-paced environment.

• Extremely good with stakeholder management, follow-ups and organising information cross-

functionally

• Good with excel and basics of analytics

• Understanding of product, high attention to details

• Strong organisational and communication skills

Preferred Qualifications:

• Preferably NIFT / Any other design (or product related) college

• Accepting undergrad and post grad students

• Should preferably have experience / interest in product, cataloguing, marketplace,

photoshoots etc

• Experience working with automation tools and Photoshop will be an added advantage