E-Commerce Manager

2 - 5 years

3 - 4 Lacs

Posted:6 days ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Online Store Management

  • Manage day-to-day operations of the e-commerce website and/or marketplaces (Amazon, Flipkart, Shopify, etc.)
  • Ensure accurate product listings, pricing, promotions, and inventory updates
  • Oversee site performance, UX, and mobile optimization

Sales & Growth

  • Drive online revenue growth through merchandising, promotions, and campaigns
  • Monitor conversion rates, AOV, traffic, and customer behavior
  • Identify opportunities for upselling, cross-selling, and bundling

Digital Marketing Collaboration

  • Work with marketing teams on SEO, SEM, email, social, and paid ads
  • Support product launches and seasonal campaigns
  • Analyze campaign performance and ROI

Analytics & Reporting

  • Track KPIs such as sales, traffic, conversion rate, cart abandonment, and CAC
  • Prepare weekly/monthly performance reports with insights and recommendations
  • Use tools like Google Analytics, dashboards, and marketplace reports

Operations & Customer Experience

  • Coordinate with supply chain and fulfillment teams to ensure timely delivery
  • Manage returns, refunds, and customer feedback loops
  • Improve customer journey and post-purchase experience

Platform & Technology

  • Manage e-commerce platforms, integrations, and basic troubleshooting
  • Coordinate with developers/IT for upgrades and enhancements
  • Ensure site security and compliance best practices

Required Qualifications

  • Bachelor’s degree in Business, Marketing, or related field
  • 2–5 years of experience in e-commerce or retail digital operations
  • Experience with e-commerce platforms (Shopify, Magento, WooCommerce, or marketplaces)
  • Strong analytical and problem-solving skills
  • Understanding of digital marketing and online merchandising

Preferred Skills

  • Experience in omnichannel retail
  • Knowledge of SEO, CRO, and UX principles
  • Familiarity with inventory and order management systems
  • Strong communication and project management skills

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You