E Commerce Executive - Sales & Operations

1 - 4 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Job Title: E-Commerce Executive Sales & Operations

  • Location: Karnataka / Kerala

  • Experience: Minimum 1 year in handling e-commerce website operations, sales, and customer coordination

  • Qualification: Any Graduation (B.Com, BBA, BA, etc.)

Key Responsibilities:

  • Manage order processing, tracking, and coordination with courier/logistics partners
  • Handle product listings, pricing, stock updates, and customer queries
  • Respond to online inquiries via WhatsApp, calls, and social platforms
  • Assist in digital promotions and online campaigns in coordination with the marketing team
  • Analyze sales reports and suggest improvements for better performance

Skills Required:

  • Basic understanding of e-commerce platforms (Shopify, WooCommerce, etc.)
  • Strong communication skills in English and local language (Kannada/Malayalam)
  • Working knowledge of Excel, Google Sheets, and online tools
  • Customer-centric mindset with attention to detail

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