Roles and Responsibilities To achieve and drive Volume & Margin targets of the geography including cash flows and credit by leading a team of territory managers. To ensure the capability development in frontline teams of TM and Distributor DSRs To drive disciplined ways of working, lead motive, and manage the performance of frontline teams. Responsible for putting in place the infrastructure required in the geography, and the business enablers to ensure short- and long-term growth of the geography. Retain and grow existing channel partners and markets and develop a futuristic, solid, and sustainable pipeline of Indirect Channel partners to be prospected and recruited in line with PLIs 2025 growth agenda. To plan and execute clear criteria around partner distributor selection, onboarding, performance management, managing channel conflict, and ensuring distributors' ROI as per their financial and operational goals whilst staying compliant with legal governance To build, maintain and grow relations with key customers Desired Candidate Profile 8 - 10 Years experience in Lubricant or Relevant Industries. Should have an excellent track record of handling People management, and meeting targets supporting new business gains. Minimum 5+ years of onroll Team Handling . Should have managed a team of distributors in past.

Internship opportunity in multiple functions - Data Analytics Supply Chain Human Resources Digital Marketing

Please find below the Job role & responsibilities for your reference Roles and Responsibilities To achieve and drive Volume & Margin targets including the volume from focus category products Responsible for aligning distributor teams and achieving the territory business plan through distributors Mapping cluster-wise key customers (potential categorization), Creating, Implementing, and analyzing the effectiveness of the agreed action plan in terms of Acquisition & Retention, Volumes, Product range, Throughput, and Counter share. Driving the retailer and mechanic loyalty programs and responsible for the outcomes of monthly MB and Mechanic activations including executing the activation plans in alignment with the regional leadership. To drive disciplined ways of working with DSR, Create engagement, and lead motive to the DSR To ensure the capability development in DSRs, product, objection handling, and value selling To build, maintain and grow relations with key customers, and create and execute a strategy to acquire a share of wallet in top-class outlets Desired Candidate Profile Minimum Bachelors Degree (Regular). Preferably MBA Strong experience in handling distributor Knowledge of the local language will be added advantage Candidates from relevant industry - Adhesive, Spare Parts, and Lubricant will be preferred

Location: Andheri (Mumbai) Position: Third Party (Off Roll) Role & responsibilities Order Management: Process customer orders in SAP, ensuring all details are accurate and comply with company policies. Customer Communication: Serve as the main contact for customer inquiries on orders, deliveries, and pricing. Manage customer interactions in SAP and CRM to resolve issues promptly via phone, email, and chat. Invoice & Payment Processing: Accurately invoice customer orders in SAP and monitor payments to ensure compliance with SLAs. OTC Process Support: Oversee the entire OTC cycleorder processing, delivery scheduling, invoicing, and payment collectionwhile aiming to reduce errors and improve service quality. Dispute Resolution: Resolve discrepancies related to orders, shipments, or invoices by working with internal teams, focusing on reducing complaint resolution time. Delivery Coordination: Collaborate with logistics and warehouse teams to ensure timely deliveries, tracking updates through SAP and CRM. Customer Account Management: Keep accurate records in SAP and CRM, including account information and payment status, to support seamless order processing. Credit Control: Work with finance to manage credit limits and follow up on overdue payments, ensuring efficient cash collection. Cross-functional Collaboration: Partner with Sales, Finance, and Logistics teams to enhance the OTC process, aiming to meet SLAs and improve NPS. Reporting & Analysis: Generate reports on key metrics like SLA Compliance and Complaint Resolution Time to drive improvements in customer service and operations. Continuous Improvement: Identify areas within the OTC process to enhance first contact resolution, reduce order and invoice errors, and boost customer satisfaction. Preferred candidate profile SAP experience. Good Communication Skills