Sulthan Gold

Job Title: E-Commerce Executive Sales & Operations Location: Karnataka / Kerala Experience: Minimum 1 year in handling e-commerce website operations, sales, and customer coordination Qualification: Any Graduation (B.Com, BBA, BA, etc.) Key Responsibilities: Manage order processing, tracking, and coordination with courier/logistics partners Handle product listings, pricing, stock updates, and customer queries Respond to online inquiries via WhatsApp, calls, and social platforms Assist in digital promotions and online campaigns in coordination with the marketing team Analyze sales reports and suggest improvements for better performance Skills Required: Basic understanding of e-commerce platforms (Shopify, WooCommerce, etc.) Strong communication skills in English and local language (Kannada/Malayalam) Working knowledge of Excel, Google Sheets, and online tools Customer-centric mindset with attention to detail