E-commerce Executive

Job Summary

The E-Commerce Executive is responsible for managing online marketplace operations, product listings, pricing, promotions, and coordination with internal teams to drive online sales growth on platforms such as Amazon, Flipkart, and Healux website.

Key Responsibilities

1. Marketplace Management

• Manage day-to-day operations on Amazon, Flipkart, and other marketplaces
• Upload, update, and optimize product listings (titles, images, keywords, descriptions)
• Ensure correct pricing, stock availability, and product compliance

2. Order & Inventory Management

• Monitor orders, shipments, returns, and cancellations
• Coordinate with warehouse/logistics team for timely dispatch
• Track inventory levels and raise replenishment requests

3. Advertising & Promotions

• Execute and monitor marketplace ad campaigns (Amazon Ads, Flipkart Ads)
• Support deal participation, lightning deals, festive sales, and promotions
• Track ROI, ad spend, and campaign performance

4. Performance Tracking & Reports

• Prepare daily/weekly/monthly sales reports
• Track KPIs: sales, conversion rate, ACOS, ROAS, returns
• Analyze competitor pricing and category trends

5. Customer & Account Health

• Coordinate on customer queries, reviews, and ratings
• Ensure account health metrics remain within platform guidelines
• Support handling of escalations, claims, and compliance issues

6. Coordination & Support

• Coordinate with marketing, finance, and operations teams
• Assist in new product launches on marketplaces
• Support brand store setup and content improvements

Preferred Experience

• D2C brand experience
• Experience in cookware / consumer goods
• Knowledge of GST, invoicing, and reconciliation

Job Type: Full-time

Pay: ₹384,000.00 - ₹432,000.00 per year

Benefits:

• Provident Fund

Work Location: In person