Job
Description
We are seeking a highly motivated and experienced E-Commerce Manager to manage and grow our presence across various online marketplaces such as Amazon, Flipkart, and other third-party platforms. The ideal candidate will be responsible for end-to-end management of product listings, sales optimization, marketing campaigns, and customer engagement. Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Key Responsibilities: Marketplace Management: • Manage day-to-day operations on Amazon, Flipkart, and other ecommerce marketplaces, ensuring seamless execution. • Monitor inventory levels and coordinate with the logistics team • Ensure accurate and high-quality product listings (titles, descriptions, images, specifications) across all marketplaces. • Implement SEO, best practices to enhance product visibility. • Track sales performance and analyze data to identify trends • Generate sales reports. • Plan and execute marketing campaigns on Amazon, Flipkart, and other platforms (e.g., Sponsored Ads, Lightning Deals, Promotions). • Coordinate promotions, seasonal sales, Customer Engagement and Support: • Monitor customer reviews and feedback, responding to queries and addressing issues promptly. • Ensure customer satisfaction by resolving order issues, returns, and refunds in coordination with the customer support team. • Use analytics tools (such as Amazon Seller Central, Flipkart Dashboard) to track KPIs and measure the effectiveness of marketing and sales strategies. • Provide performance reports and suggest actionable insights to improve sales and reduce costs. Qualifications: • Bachelor’s degree in Marketing, Business, or related field. • Proven experience managing ecommerce marketplaces (Amazon, Flipkart, etc.). • Strong understanding of ecommerce platforms and their backend operations. • Experience with PPC campaigns, SEO for ecommerce, and marketplace advertising. • Certification in digital marketing, ecommerce, or related areas. • Knowledge of other marketplaces like Myntra, Paytm, etc. • Experience with ecommerce analytics tools (e.g., Helium 10, Jungle Scout). Show more Show less
