E- Commerce Executive

Job Title: E-Commerce Executive

Job Location: Pitampura

Salary

We are looking for An Experienced Online E Commerce Executive who can manage seller central of Amazon.in, Flipkart, & Meesho accounts independently with complete depth of knowledge. 

The candidate should have good written and verbal communication skills in both Hindi & English and confident to speak to seller support about issues related to the account. 

E-commerce Executive Responsibilities:

• Able to create Seller account on Amazon, Flipkart or any other E Commerce Portals and aware about the documentation which are required to create the account such as Meesho, Jio mart, etc. 
• Aware about the Category and Brand Approval of complete set of documents required in order to take the respective approvals on Amazon or Flipkart. 
• In Depth knowledge about creating product listing on Amazon, Flipkart, Meesho, Jio mart or any other ecommerce portals. 
• Good understanding about placement of Keywords, Making Title, Bullet Points and E-Commerce SEO Friendly Product Description. 
• Good Understanding about improving product ranking organically on all the marketplaces. 
• Knowledge about managing Sponsor Product Campaign (Auto and Manual) on both Amazon and Flipkart efficiently with good ROI and CPC’s i.e advertising. 
• Knowledge about how to file return claims on damaged and undelivered orders on Flipkart, Amazon & Meesho. 
• Obtaining & Creating FBA Shipment, Taking FC Appointment, Creating Removal Order of all Unsold or damaged Inventory within the time. 
• Generating all kind of business reports, Sales Report, Return Report and give the business insight to the sellers to add value input to improve the client business efficiently. 
• Understanding about drafting Plan of Action (POA) against any suspended account or Suspended ASIN and able to reinstate the Account of ASIN by providing Plan of Action. 
• Contact customers over the phone directly and handle any escalation efficiently and fulfil the requirement within the timeline. 
• Should be a good team player & mature enough to distribute the work within the team and deliver the error free work within the timeline TAT. 
• Aware about all the new update in the ecommerce industries and update the team members about the update with complete explanation. 
• Aware about enabling all the Deals and Promotion on Flipkart, Amazon & Meesho. 
• Aware about A+ content or EBC Listing and creating Brand Page. 

E-commerce Executive Requirements:

• Bachelor’s degree  
• Digital Marketing knowledge and certification is a MUST 
• Experience as an E-commerce executive is a MUST 
• Good Problem-solving skills 
• Confidence to handle the process independently 
• Demonstrable skills managing accounts on different portals such as Amazon & Flipkart 
• Effective time management skills and the ability to meet deadlines 
• Able to give and receive constructive criticism 
• Understanding of marketing, production, website management, corporate identity