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DEEP AYURVEDA HEALTHCARE PVT LTD
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E-Commerce Executive

E-Commerce Executive

DEEP AYURVEDA HEALTHCARE PVT LTD

3 - 4 years

3 - 4 Lacs

mohali

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

pricing audits data dispatch coordination inventory reporting reports management

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: E-commerce Executive

Key Responsibilities:

Product Management:
Manage product listings across e-commerce platforms.
Ensure accurate product descriptions, images, pricing, and specifications.
Conduct regular audits to ensure product data is up-to-date.
Implement discounts, and coupons to boost product visibility and sales.
Collaborate with the Account Manager to enhance performance on e-commerce platforms.
Order Management:
Oversee the order fulfilment process, ensuring timely dispatch and delivery in coordination with dispatch team.
Monitor and manage stock levels, coordinating with the inventory team to prevent stock outs.
Customer Service:
Address customer queries and complaints promptly and professionally.
Handle returns, raise claims, and refunds as per company policy.
Ensure customer satisfaction and work towards improving ratings and reviews.
Reporting & Analytics:
Generate and analyse sales reports, inventory reports, and other reports.
Maintain MIS of daily orders.

Qualifications:

· Graduate in any field.

Experience:

3-4 year of experience in e-commerce management or a similar role.
Experience working with e-commerce platforms like Amazon, Flipkart, Meesho, 1 Mg , Jio Mart etc.

Contact Number: 7087038073, 7087038074

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

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