E-commerce Account Executive

Job Title:

Location:

Week Offs:

Experience:

Requirement:

Key Responsibilities

• Manage product listings, descriptions, pricing, activation, and deactivation across platforms such as Amazon, Flipkart, Snapdeal, JioMart, Zomato, Zepto, eBay, Etsy, Meesho, Walmart, Ajio, Paytm, swiggy, blinkit, etc.
• Regularly update product information, images, and descriptions to ensure accuracy and consistency.
• Plan and execute promotional and seasonal campaigns to drive sales and engagement.
• Monitor customer behaviour, analyse trends, and identify opportunities for growth.
• Track and troubleshoot issues related to product listings, order processing, and platform functionality.
• Coordinate with logistics and fulfilment teams to ensure smooth order processing and timely delivery.
• Work closely with customer service teams to resolve customer issues promptly.
• Analyse performance data using Analytics, CRM systems, and other tools to track traffic, sales, and conversions.
• Prepare regular reports on e-commerce performance and ROI of campaigns.
• Stay updated on latest e-commerce trends, tools, and digital marketing practices.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, E-commerce, IT, or a related field.
• 2–3 years of relevant experience in e-commerce account management and digital marketing.
• Hands-on experience with marketplaces (Amazon, Flipkart, etc.) and e-commerce platforms.
• Strong understanding of digital marketing strategies and campaign management.
• Excellent communication, analytical, and problem-solving skills.
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