Duty Manager

Company Description

Meghavi Wellness is India's leading family chain of wellness centers, with a presence in over 75 outlets across 20+ cities. Partnered with prominent hospitality brands such as Novotel, Marriott, Radisson, Hilton, and Taj, Meghavi operates in premium locations including luxury hotels, resorts, airports, international sports, and family clubs. Known for innovation, Meghavi offers an unmatched spa menu blending Indian and international therapies. With a team of 600+ employees and 400+ therapists, Meghavi has established itself as a thought leader in the wellness industry and operates in major cities such as Hyderabad, Bangalore, Mumbai, and Delhi, among others.

Role Description

This is a full-time on-site role for a Branch Manager at Meghavi Wellness, located in Hyderabad. The Branch Manager will oversee daily operations, ensure high client satisfaction, and manage a team to deliver excellent service. Core responsibilities include staff supervision, implementation of company policies, achieving business targets, and maintaining service quality standards. The Branch Manager will also play a key role in marketing initiatives, client relations, and fostering growth at the branch level.

Qualifications

• Strong leadership, team management, and conflict resolution skills
• Proficiency in business operations, sales, and marketing strategies
• Experience in customer service and client relationship management
• Ability to monitor performance metrics and achieve business targets
• Strong organizational, communication, and problem-solving skills
• Flexibility to work during weekends and holidays as needed
• Previous experience in the wellness, hospitality, or service industries is a plus
• Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred