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Wroots Global
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Domestic Voice Customer Support Executive

Domestic Voice Customer Support Executive

Wroots Global

1 - 3 years

2 - 4 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

customer support sales domestic voice process collections bpo telesales inside sales voice process loan operations tamil loan sales telugu bengali kannada domestic voice hindi collections process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Domestic Voice Customer Support Executive

To Schedule an interview contact HR Pravallika - (9036455195)

(Candidates who are in Bangalore are only preferred)

Job Summary:

Domestic

Key and Responsibilities:

Respond to customer inquiries from domestic markets via phone, or ticketing systems.
Resolve product or service problems by clarifying customer complaints, determining the cause, and finding the best solution.
Coordinate with internal departments (sales, logistics, technical support, etc.) to ensure smooth resolution of customer issues.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Identify and escalate priority issues when necessary.
Follow up with customers to ensure their issues are resolved to satisfaction.
Provide feedback on recurring issues to improve processes and customer experience.

Job Requirements:

Bommanahalli/Tin Factory, Bangalore

6days of working/1day of rotational(Day shift)

2 to 4 LPA

Immediate Joiners Only!!!

English +Hindi/ English+ Any 2 south Indian Languages Mandatory

Min 6 months to 3 years(Customer support/ Sales/ Collections)

Candidates who are in Bangalore are only preferred!!!!!

HR Pravallika

(gpravallika.wrootsglobal@gmail.com)

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