Domestic Tour Manager

Key Responsibilities:

• Lead the Domestic B2C Tour vertical with a focus on profitability, quality, and customer satisfaction.
• Design, curate, and manage a wide range of domestic travel itineraries and holiday packages.
• Drive online and offline B2C sales through customer engagement, digital platforms, and retail channels.
• Supervise and mentor the domestic tours team including travel consultants, tour planners, and operations staff.
• Ensure seamless coordination between sales, operations, and support teams for execution of tours.
• Maintain relationships with suppliers, DMCs, hotels, and transportation partners to ensure best pricing and service standards.
• Monitor customer feedback and implement strategies for continuous improvement.
• Forecast business trends and develop innovative travel experiences to stay ahead of the market.
• Prepare and analyze sales reports, booking trends, and customer insights to drive strategic decisions.

Requirements:

• Bachelor's degree in Travel & Tourism, Hospitality, or any relevant field. MBA preferred.
• Minimum 8+ years of experience in domestic tours with a strong focus on B2C business.
• Deep knowledge of Indian destinations, travel circuits, and consumer travel behavior.
• Excellent leadership, team management, and interpersonal skills.
• Strong communication skills and customer-centric approach.
• Proficiency in MS Office, CRM tools, and travel booking systems.
• Willingness to travel as required.

Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person