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Domain Support Specialist: Transmission

Domain Support Specialist: Transmission

Ericsson

5 years

0 Lacs

Noida Uttar Pradesh India

Posted:4 days ago| Platform:

Apply

Skills Required

support transmission troubleshooting network stability monitoring escalation resolve analysis restoration management configuration documentation communication coordination certifications drive

Work Mode

On-site

Job Type

Full Time

Job Description

Join our Team

About this opportunity:

We are looking for a proactive and skilled

Domain Support Specialist

Operations Engineer

to join our 24x7 support team. The ideal candidate will have hands-on experience in transmission technologies with strong troubleshooting skills on

SIAE Microwave

NEC Microwave

ATN 910

, and

Huawei routers

. You will play a key role in ensuring network stability and performance through timely monitoring, fault resolution, and escalation handling.

What you will do:

Provide 24x7 support for transmission network operations on a rotational shift basis.
Monitor and manage network alarms and performance using NMS tools.
Troubleshoot and resolve transmission faults across SIAE MW, NEC MW, Huawei routers, and ATN 910 platforms.
Perform root cause analysis and document incidents and resolutions.
Coordinate with field teams, vendors, and internal stakeholders for issue resolution and escalation.
Ensure SLA adherence for fault restoration and incident response.
Support change management activities including link upgrades, cutovers, and configuration changes.
Maintain and update technical documentation and shift handover reports.

The skills you bring:

Education: Bachelor’s degree or higher in ECE, IT, CS or MCA.
2–5 years of experience in network/transmission operations.
Hands-on experience with SIAE Microwave and NEC Microwave systems.
Working knowledge of Huawei routers and ATN 910 platforms.
Strong troubleshooting and analytical skills in transmission and L2/L3 networking.
Familiarity with NMS platforms and ticketing tools.
Ability to work under pressure and handle critical incidents with minimal supervision.
Excellent communication and coordination skills.

Preferred Certifications (Optional):

CCNA/CCNP

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

India (IN) || Bangalore

Job details:

Domain Support Specialist

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Domain Support Specialist: Transmission