Distribution Center Specialist

Mro Corp

2 - 6 years

2 - 6 Lacs

Madurai Tiruppur Salem Chennai Tiruchirapalli Coimbatore

Posted:1 month ago| Platform:

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Skills Required

Networking Conflict resolution Time management HIPAA Packaging medical records Customer service Management Inventory Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Effectively manage all mailouts within MediCopy\u0027s CarePortal to ensure efficient releases of information.
Ensure recipient information is accurate and complete on each mailout to be
Release medical records/imaging/forms in the appropriate medium (paper or electronic) based on MediCopy\u0027s policies/procedures and/or requester\u0027s
Coordinate with courier services to schedule pickup of packages, wehn
Coordinate with notaries for certifications prior to release, when
Manage and distribute incoming records requests received through email/online submission, as well as MediCopy\u0027s main fax li
Provide accurate and timely status updates to requesters inquiring through email or by
Provide assistance to patient/requester walk-ins, and coordinate with Account Managers as needed to handle any necessary STAT requests or
Pull and/or burn imaging records to CD/DVD for release via mail or patient
Monitor office supply inventory, and request additional supplies when
Escalate issues and/or errors found to department leaders as

Skills/Qualifications:

Strong organizational, time management, networking, and excellent verbal and written communication skills
Self-motivation, drive, and initiative
Excellent customer service skills including but not limited to empathy, compassion, promptness, eagerness to expedite and get the job done
An outgoing and confident approach
Confidentiality and discretion is required
Ability to work effectively and professionally with employees at all levels of an organization
The ability to understand and present health information data while remaining HIPAA compliant
The flexibility to adapt to frequent changes in the industry and office

Education and Experience:

High School Diploma or equivalent
Previous experience in customer service and conflict resolution

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