CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound

0 - 4 years

2 - 6 Lacs

Posted:-1 days ago| Platform: Naukri logo

Apply

Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

Kotak Mahindra Bank Limited is looking for CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound to join our dynamic team and embark on a rewarding career journey.
Manage inbound customer service operations for Kotak 811 digital banking. Handle customer queries related to account opening, digital transactions, and mobile app support with professionalism. Ensure resolution within TAT and adherence to compliance guidelines. Assist customers with troubleshooting, authentication, and escalation handling. Maintain service quality standards, update CRM systems accurately, and contribute to process enhancement by identifying recurring issues. Support sales conversion opportunities during service calls while ensuring a positive digital customer experience. Disclaimer This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Kotak Mahindra Bank logo
Kotak Mahindra Bank

Banking

Mumbai Maharashtra

RecommendedJobs for You

mumbai, thane, navi mumbai