Director, University Academic Programs

Job Description

Meet Our Team Pega’s GTM Effectiveness & Enablement team is a dynamic and growing group chartered to drive Pega’s performance to support Pega’s growth objectives. With a global footprint and a passion for innovation, we are energized by the power of technology to transform how we enable our teams. From leveraging cutting-edge AI tools to delivering data-driven insights and just-in-time learning, we are reimagining what great enablement looks like in a fast-paced, digital-first world. Our team thrives on collaboration, curiosity, and a relentless focus on outcomes—partnering across the business to equip our go-to-market teams with the knowledge, skills, and confidence they need to succeed today and lead tomorrow. Picture Yourself At Pega At Pega, you’ll be part of a purpose-driven, forward-thinking team where innovation meets impact. Picture yourself in a global role, embedded in a high-energy Go-To-Market (GTM) Enablement & Effectiveness team that’s reimagining how we educate and empower the next generation of Pega technologists. You'll help shape and scale Pega’s University Academic Program (UAP), serving as the bridge between our world-class technology and the students and educators bringing it to life. Here, you'll collaborate across marketing, curriculum design, and regional field teams—all while leveraging cutting-edge tools and data to drive smarter, faster learning outcomes. If you're excited by transformation and motivated by measurable impact, you’ll thrive at Pega. What You'll Do At Pega In this role, you’ll lead and execute on the strategic expansion of Pega’s University Academic Program. You’ll own the activation and adoption strategy, developing scalable, reusable enablement that fuels consistent global growth. You’ll shape content strategy by analyzing CSAT data, offering key insights to the Curriculum Development Center of Excellence (COE), and collaborating to craft high-impact digital and social campaigns that amplify UAP engagement. You'll ensure all touchpoints—professor support, marketing materials, enablement documentation—are seamless, current, and compelling. Through smart use of AI tools and on-demand resources, you’ll empower professors and students to succeed with self-service access, while also serving as the primary liaison for all UAP academic partnerships. Who You Are You are a strategic enablement leader with a strong program management mindset and an entrepreneurial spirit. You’re passionate about education and innovation at a global scale—and you understand the importance of creating lasting relationships to drive adoption. You thrive on complexity, quickly turning high-level ideas into actionable strategies. Whether you’re analyzing content feedback, building scalable processes, or developing tools to support global users, you do it with clarity, collaboration, and an eye toward continuous improvement. You’re equally comfortable presenting to senior stakeholders as you are supporting educators in the classroom, and you’re fluent in both the language of enterprise software and modern learning. What You've Accomplished You bring over 14 -20 years of experience crafting and executing enablement strategies that drive measurable business results. You’ve led large-scale, cross-functional projects and influenced diverse stakeholder groups to align around a common vision. You’ve built repeatable processes, modernized content delivery with AI and digital tools, and created self-service ecosystems that empower users at scale. You’ve developed marketing materials and content strategies in collaboration with design and curriculum teams, and you’ve served as a trusted advisor to academic partners and internal stakeholders alike. Most importantly, you’ve turned enablement into a strategic growth engine—translating technical complexity into engaging, real-world learning that prepares students to thrive in a digital economy. Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Job ID: 22069 Show more Show less