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Omega Healthcare
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Director - Technology

Director - Technology

Omega Healthcare

18 - 22 years

25 - 30 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

international bpo customer service it enabled services bpo operations crm non voice process customer care kpo customer support technical support voice process technical process international call center customer handling bpo non voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 18-22 years of experience to lead our technology team as a Director in Bangalore, India. The ideal candidate will have a strong background in IT enabled services and BPO.
Roles and Responsibility

Lead the development and implementation of new technologies to enhance operational efficiency.

Collaborate with cross-functional teams to identify and prioritize project requirements.

Design and implement scalable and secure technology solutions.

Provide technical guidance and support to junior team members.

Develop and manage budgets for technology projects.

Ensure compliance with industry standards and best practices.

Job

Strong knowledge of CRM/IT enabled services/BPO operations.

Excellent leadership and management skills.

Ability to work in a fast-paced environment and adapt to changing priorities.

Strong problem-solving and analytical skills.

Effective communication and interpersonal skills.

Experience in managing and mentoring high-performing teams.

A graduate or postgraduate degree is required.

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