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Posted:6 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Develops and implements sales strategies that support achievement of the Hotel’s financial goals
  • Monitors hotel performance and forecast regularly and adjusts strategies as required
  • Develops the annual sales budget in conjunction with the Director of Sales and Marketing and in line with Corporate Budget Instructions
  • Implementation of sales strategies designed to maximise revenue and yield.
  • Maintains a high level of awareness of hotel competitor set performance and local market opportunities
  • Leverages all brand marketing support opportunities such as Look To Book Agent Loyalty program
  • Review of all business opportunities to ensure profitability levels are acceptable
  • Designs and proposes programs which meet customer needs and drive demand
  • Develops and implements annual sales goals which are aligned with the hotel’s overall revenue goal
  • Implements function space allocation for group and catering bookings
  • Monitors productivity and revenue goals for each sales team member by tracking results
  • Recruits and selects qualified candidates
  • Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
  • Communicates performance expectations and provides employees with on-going feedback
  • Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
  • Drives employee engagement through the creation and implementation of departmental action plans
  • Communicates and reinforces the vision for Yes I Can! service to employees
  • Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
  • Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services
  • Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork
  • Ensure thorough understanding and revision of department policies and procedures are undertaken and followed by all existing and new department team members
  • Ensure all materials used to market the Hotel are in accordance with brand standards
  • Ensure thorough understanding of all Brand Sales and Marketing programs
  • Keep immediate Manager fully informed of all problems or unusual matters of significance
  • Maintains a high standard of personal grooming at all times in order to represent the Hotel and Company in a professional manner

Requirements

  • Minimum five years sales management experience within hotel industry
  • Bachelor’s degree preferred
  • Experience managing to brand standards
  • Experience managing owner relationship
  • Able to resolve conflicts; guests, supervisor and employee

Skills

Fast-Paced ExperienceSales and CateringMicrosoft Office

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Radisson Hotel Group
Radisson Hotel Group

Hospitality

Plymouth

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