Director of Sales - 5* Luxury Resort

Job Summary:

The Director of Sales, A Ambitious, Thirsty for results and Make every Moment Matter, should lead and manage the Resort sales efforts, focusing on driving revenue growth, building corporate and travel trade relationships, and ensuring a strong market presence. This role demands a strategic thinker with deep industry knowledge, strong leadership capabilities, and a proactive sales approach to position the Resort as a preferred choice in the competitive Indian hospitality and Leisure Landscape

Key Responsibilities:

1. Sales Strategy & Revenue Growth

• Develop and execute strategic sales plans to maximize occupancy and revenue.
• Drive business across corporate, MICE, travel agent, OTA, and leisure segments.
• Identify and pursue new business opportunities in line with market trends.

2. Team Leadership

• Manage, mentor, and motivate the sales team; set performance KPIs and monitor achievements.
• Conduct regular training to upgrade team skills and product knowledge.
• Encourage a proactive, result-oriented sales culture.

3. Client Relationship Management

• Build and maintain strong relationships with key accounts, corporates, travel agents, and DMCs.
• Represent the Resort at trade shows, roadshows, exhibitions, and networking events.
• Negotiate and finalize contracts for bulk bookings, events, like Wedding corporate engagements etc and long-stay business.

4. Market Analysis & Reporting

• Monitor competitor activities, pricing strategies, and market demand trends.
• Provide regular performance reports, forecasts, and business intelligence to management.
• Recommend rate structures and packages to enhance competitive positioning.

5. Revenue Collaboration

• Work closely with Revenue Management and Reservations to optimize yield.
• Collaborate with the Marketing team to align campaigns and promotions with sales goals.

6. Brand Representation

• Uphold brand standards in all customer-facing interactions.
• Ensure consistency in communication and positioning of the hotels USPs.

Key Requirements:

• Bachelor's degree in Hotel Management, Business Administration, or related field (MBA preferred).
• Proven track record in hotel sales, preferably with multiple segment exposure (Corporate, MICE, OTA, etc.).
• Deep understanding of the Indian hospitality market.
• Excellent negotiation, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in sales CRM tools and Microsoft Office Suite.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  

Preferred Attributes:

• Strong industry network in India.
• Multi-property experience is an added advantage.
• Comfortable with travel and flexible working hours.