Digital Transformation Consultant

You will be responsible for identifying and evaluating Artificial Intelligence (AI) use cases across all customer support functions. Conducting proof-of-concept projects to validate the feasibility and impact of proposed AI solutions. Designing, developing, and implementing AI-powered solutions that address identified customer support tests. Developing plans to scale successful AI solutions across the entire Ads customer support organization. Working with partner teams to ensure seamless integration of models into existing support systems and workflows. Identifying opportunities for automation and process optimization using AI. - Identify and evaluate AI use cases across all customer support functions. - Conduct proof-of-concept projects to validate the feasibility and impact of proposed AI solutions. - Design, develop, and implement AI-powered solutions for customer support tests. - Develop plans to scale successful AI solutions across the Ads customer support organization. - Work with partner teams to ensure seamless integration of AI models into existing support systems and workflows. - Identify opportunities for automation and process optimization using AI. - Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. - 3 years of experience in solution engineering or technical consulting. - 1 year of experience in technical troubleshooting and coding in one or more programming languages. - Experience in building and deploying AI solutions in a customer service or support environment. - Experience in technical project management, stakeholder management, or professional services. - Experience with Data/SQL and web technologies. You will be responsible for identifying and evaluating Artificial Intelligence (AI) use cases across all customer support functions. Conducting proof-of-concept projects to validate the feasibility and impact of proposed AI solutions. Designing, developing, and implementing AI-powered solutions that address identified customer support tests. Developing plans to scale successful AI solutions across the entire Ads customer support organization. Working with partner teams to ensure seamless integration of models into existing support systems and workflows. Identifying opportunities for automation and process optimization using AI. - Identify and evaluate AI use cases across all customer support functions. - Conduct proof-of-concept projects to validate the feasibility and impact of proposed AI solutions. - Design, develop, and implement AI-powered solutions for customer support tests. - Develop plans to scale successful AI solutions across the Ads customer support organization. - Work with partner teams to ensure seamless integration of AI models into existing support systems and workflows. - Identify opportunities for automation and process optimization using AI. - Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience. - 3 years of experience in solution engineering or technical consulting. - 1 year of experience in technical troubleshooting and coding in one or more programming languages. - Experience in building and deploying AI solutions in a customer service or support environment. - Experience in technical project management, stakeholder management, or professional services. - Experience with Data/SQL and web technologies.