16 Solution Engineering Jobs

Role: Solution Engineer Do: - Conceptualize, plan and execute Customer Showcases - Deliver showcases and conduct workshops for various stake holders from client teams - Collaborate and work closely with Retail, Banking & Finance, Manufacturing & Tech, Communications, and Healthcare Business Units to map out agendas and visit flows - Drive SVIC walk-throughs aligned to profile of the customer and the industry - Evangelize Innovation showcases featuring AI, AR, VR, and IoT. Skills and competencies: - A strong team player who is comfortable with ambiguity and able to adapt quickly to a startup-like working environment - A technologist with a good understanding of technology trends in the industry and ability to visualize and articulate future of technology - Strategic Business Perspective: consultative approach to understand the industry, customer business, and the market place - Excellent communication and presentation skills, must have the ability to connect with C-Level leadership - Demonstrate and appreciate curiosity through domain and technology expertise Mandatory Skills: Cloud Engineering Enterprise Messaging. Experience: 5-8 Years.

Do: - Conceptualize, plan and execute Customer Showcases - Deliver showcases and conduct workshops for various stake holders from client teams - Collaborate and work closely with Retail, Banking & Finance, Manufacturing & Tech, Communications, and Healthcare Business Units to map out agendas and visit flows - Drive SVIC walk-throughs aligned to profile of the customer and the industry - Evangelize Innovation showcases featuring AI, AR, VR, and IoT. Skills and competencies: - A strong team player who is comfortable with ambiguity and able to adapt quickly to a startup-like working environment - A technologist with a good understanding of technology trends in the industry and ability to visualize and articulate future of technology - Strategic Business Perspective: consultative approach to understand the industry, customer business, and the market place - Excellent communication and presentation skills, must have the ability to connect with C-Level leadership - Demonstrate and appreciate curiosity through domain and technology expertise Mandatory Skills: SharePoint.

Here is how, through this exciting role, you will contribute to BMC's and your own success: Through a consultative approach, you will partner with the sales teams to interpret often complex customer needs and develop innovative solutions delivering both business and technical value. You will simplify the communication of both technical and business content to a varied audience (technical and non-technical customers). For a maximum impact on sales engagements, you will actively partner with the customer to document their current state, including applicable metrics to assist in defining the correct solution and support in business case creation and build deliverables for use by Sales and other Solution Engineers during the sales cycle. Culminating from what is uncovered of the customers business and their goals, you will deliver compelling presentations, demonstrations, and proof of concepts. Challenge oneself and be the innovator when it comes to solving everyday problems. As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset and experience: You can embrace, live and breathe our BMC values every day! You have either 2+ years experience in a presales capacity or relatable role. Ideally you would already be familiar with our ITSM/ITOM space, but don't worry if you're not, we have great enablement programs to bring you up to speed. You are business aware, curious by nature and are an everyday problem solver. You are a great storyteller and can articulate some overachievements through your professional or Personal experiences.

Here is how, through this exciting role, you will contribute to BMC's and your own success: Through a consultative approach, you will partner with the sales teams to interpret often complex customer needs and develop innovative solutions delivering both business and technical value You will simplify the communication of both technical and business content to a varied audience (technical and non-technical customers) For a maximum impact on sales engagements, you will actively partner with the customer to document their current state, including applicable metrics to assist in defining the correct solution and support in business case creation and build deliverables for use by Sales and other Solution Engineers during the sales cycle Culminating from what is uncovered of the customers business and their goals, you will deliver compelling presentations, demonstrations, and proof of concepts Challenge oneself and be the innovator when it comes to solving everyday problems As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems To ensure youre set up for success, you will bring the following skillset and experience: You can embrace, live and breathe our BMC values every day! You have either 2+ years experience in a presales capacity or relatable role. Ideally you would already be familiar with our ITSM/ITOM space, but don't worry if you're not, we have great enablement programs to bring you up to speed. You are business aware, curious by nature and are an everyday problem solver. You are a great storyteller and can articulate some overachievements through your professional or Personal experiences.

Responsibilities: Significant business process and Salesforce consulting Deep understanding of Salesforce implementation and customization (5+ years of Salesforce CRM is a must) Proven ability to design and optimize business processes and integrate processes across disparate systems Understanding of basic UX principles Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers and suppliers. Work effectively as a team contributor on all assignments.

A snapshot of the day We are seeking a highly skilled and experienced Substation Control and Protection - Testing and Commissioning Engineer to join our team. The ideal candidate will be responsible for the testing, commissioning, and troubleshooting of substation control and protection systems to ensure their proper functioning and reliability. The candidate should have strong technical capabilities, excellent problem-solving skills, and the ability to work effectively in a team environment. Conduct testing and commissioning activities for substation control and protection systems, including relay testing, scheme testing, and protection coordination studies. Configuration, parametrization, goosing, interoperability, and integration of Protection IEDs with SAS systems. The design, engineering and implementation of substation protection systems to optimize monitoring, control, and protection functions within electrical substations. Responsible for preparation & approval of engineering document like FDS, SLD, PSLD, Signal List, Bill of Materials, General Arrangements (internal & External), Panel heat load calculation. Preparation of Testing & Commissioning documents such as FAT, SAT, Test Reports, and Schedule Plans. Troubleshoot and resolve complex technical issues related to substation control and protection systems. Collaborate with other engineering teams to ensure seamless integration of substation control and protection systems with overall substation design. Provide technical support and training to junior engineers and field personnel. Experience in supporting the factory during manufacturing, mounting of equipment & wiring, testing and pre-FAT test & FAT witness. Knowledge in cubicle AC & DC load calculation Selection of suitable equipment/material. oriented: In-depth knowledge of substation control and protection systems, including relay settings, protection schemes, and control logic. Strong understanding of substation automation systems, networking and protocols, such as IEC 61850, Modbus TCP/IP. Knowledge of Process Bus Technology. Experience with substation testing equipment, such as relay test sets, power system simulators, and fault recorders. Proficiency in analyzing and interpreting relay and protection coordination studies. Familiarity with substation design standards and regulations. Parameterization, testing and commissioning of IEDs like Protection relays and Bay Control Units (BCUs). Experience with protection & control equipment and solutions preferably from Siemens, Alstom, SEL, GE, Hitachi, ABB make IEDs. Retrofitting and troubleshooting of Protection IEDs, including the replacement of CRPs. Willingness to travel as the role demands a minimum of 50-70% travel overseas. Knowledge of Major AIS & GIS components like Circuit breakers, Isolators, CSD, PDM & Interlocks scheme. Knowledge of Transformers/Reactors & associated Conditional Monitoring Devices etc. (Preferred) Planning and execution of training courses and customer presentations. Software Skills: Proficiency in using substation testing software, such as Omicron Test Universe, Doble Protection Suite, or similar. More weightage for candidates with hand on experience in substation automation software and protocols, including SAS systems and communication protocols (e.g., Modbus, DNP3). We dont need superheroes, just super minds: This position requires a bachelors degree or equivalent with background in Electrical Engineering. Bachelors degree in electrical engineering or related field. 3-6years of experience in testing and commissioning of substation control and protection systems. Professional certifications, such as Certified Relay Technician (CRT) or Certified Protection Professional (CPP), are desirable. More weightage for candidates with hand on experience in Global Project handling. Soft Skills Excellent Communication (Both written & verbal) & Inter-personal Skills. Critical thinking, reasoning and problem solving are an essential part of this position. Enjoys learning new things and build knowledge base in new area. Enjoys working in Team environments, Exhibits collaboration in multiple stake holder interactions. Adaptive and eager to learn and work on new technologies. Innovative, self-driven, and disciplined. Strong analytical ability and problem-solving skills

Youll make a difference by: Building Automation System programming for Heating, Ventilation, Air conditioning (HVAC) systems for various buildings across verticals such as commercial buildings, hospitals, universities, residential complex, schools etc. using companys tools, softwares and operating protocols. Build and provide a complete programming package independently and perform functional testing/ QC (Self/Peers) to ensure that the design requirement is met & submitting programs to Project Manager. Other responsibilities include, overseeing project work done by peers to ensure overall quality deliverables and customer satisfaction at every stage of the project. Understand project requirements, and based on that provide a complete software programming package for HVAC systems ensuring smooth project execution as per regional standards. Programming and quality check for complex HVAC building control systems. Program, test and debug application specific softwares for HVAC system. Ensuring standard QC checklist and processes are followed for self programs and programs done by peers and submitting high quality programming packages to Team Lead. Ensure flawless programming & on-time project delivery with utmost quality. Ensure project executions are on track and provide periodic updates on the status to project owner/lead. Identify project risks and raise flags to team leader in time. Your success is grounded in: Work experience 3 to 7 years for Software programming in the domain of building technology (specifically for HVAC controls). Knowledge of BMS fundamentals & HVAC equipments like AHUs, FCUs, VAVs, Water- and Air-Cooled Chillers, Boilers etc. Knowledge of software programming for BMS Field and supervisory controllers. Efficient Ability to communicate confidently in English written and spoken. This role is based in Bangalore. But youll also get to visit other locations in India and globe, so youll need to go where this journey takes you.

To get the best candidate experience, please consider applying for a maximum of 3 roles We're excited to offer an outstanding opportunity for a dynamic Presales professional to join our SMB segment in Bangalore, India! This role provides a fantastic chance to collaborate with a rapidly growing segment, showcasing the powerful capabilities of Salesforces applications and platforms. We're looking for someone who not only has expertise in Presales but is also passionate about driving meaningful change and committed to continuous learning and personal development. The ideal candidate will have a proven history of working with organizations to achieve real business results through innovative tech solutions. They should be skilled at engaging with both business and technology leaders at senior levels, clearly communicating how Salesforce can transform their operations. Were not just seeking someone to present featuresthis is about finding a person who can passionately convey the deep business value that comes from using Salesforce as a strategic ally in the digital transformation journey. If you're an innovative thinker with enthusiasm for your work, a commitment to growth, and a drive for personal and professional success, wed love to hear from you! Typical Day of a Solution Engineer: - Strategic Partner: Collaborate closely with Sales teams to navigate territories, fostering productive relationships with prospects and existing customers. - Insightful Discovery: Lead outcome-driven conversations to deeply understand and define customer business requirements during discovery calls. - Visionary Solutions: Co-create future visions for customers on the Salesforce platform, aligning short and long-term goals to drive digital transformation. - Dynamic Demonstrations: Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform. - Continuous Growth: Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends. - Feedback Champion: Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement. - Trusted Advisor: Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential customers. If you're passionate about driving meaningful change, facilitating impactful conversations, and delivering innovative solutions that drive business outcomes, we invite you to join us in shaping the future of Salesforce-powered transformation. Specific Responsibilities: - Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation. - Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. - Be an innovator who can build new solutions using out-of-the-box thinking. - Engage with business users to build solution presentations, demonstrations and prototypes. - Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. - The ability to authoritatively present and articulate the business value to managers and executives of all levels. - Deliver functional and technical responses to RFPs/RFIs. - Work as an excellent teammate by chipping in, learning and sharing new knowledge. - Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. - Lead multiple customer engagements concurrently. - Be self-motivated, flexible, and take initiative. Required Skills: - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - A minimum of 4+ yrs of relevant experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.- - Strong focus and experience in pre-sales or implementation is required. - Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. - Business Analysis/ Business case/return on investment construction. - Experience in sophisticated solution selling to Enterprise customers - A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. - Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. - Outstanding presentation and demonstration skills.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. We have an outstanding opportunity for an expert Solutions Engineer to work in our team in India crafting ground-breaking customer engagement roadmaps, demonstrating the Salesforce applications and platform. The successful applicant will have an industry knowledge of Technology/ITES vertical to driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Specific Responsibilities: Provide thought leadership in how enterprise companies can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Engage with business users to build solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. The ability to authoritatively present and articulate the business value to managers and executives of all levels. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative. Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Relevant years of confirmed experience in the Technology/ITES Vertical, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions. 10-16 years of Strong focus and experience in pre-sales is required. Experience in demonstrating Customer engagement solutions, understanding and driving use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Outstanding presentation and demonstration skills.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. We have an outstanding opportunity for an expert Solutions Engineer to work in our public sector team in india crafting ground-breaking customer engagement roadmaps, demonstrating the Salesforce applications and platform in Bangalore, India! The successful applicant will have a track record of working with public sector organizations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Specific Responsibilities: Provide thought leadership in how PSUs can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Engage with business users to build solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. The ability to authoritatively present and articulate the business value to managers and executives of all levels. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative. Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Relevant years of confirmed experience in the Pub Sec Vertical, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions. Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solutions, understanding and driving use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Outstanding presentation and demonstration skills.

This manager role will Manage a team of solution engineers that are passionate about Salesforce and PubSec. Develop our way of selling that will build trust and demonstrate value of Salesforces Data + AI solutions for customers. Build competencies and scale for these new generations of technology within the extended Salesforce ecosystem (ISV partners/SIs/professional services). Be a trusted partner to your Sales leaders in driving predictable and consistent business outcomes. Be a visionary in evangelizing solution to newer areas of PubSec engagement. Innovate in areas of engagement of Government to government and government to citizen. Collaborate with all internal collaborators such as sales, marketing, customer success as well as global product management Your Responsibilities: - Strategically partner with Sales Leadership to drive scale, innovate, and deliver exceptional quarterly and annual growth across India in the PubSec vertical. - Build an impactful team of SEs by crafting a collaborative and encouraging culture where the team drives innovation and delivers the best work in their careers. - Hire inclusively, nurture talent, and invest in ongoing employee development & career progression. - Provide pre-sales support for all sales activities including Account planning, pipe progression, product demonstrations, and other general sales support as a player/coach. - Extend across other Solutions team to see opportunities to demonstrate all Salesforce technologies such as CRM, Marketing Cloud, Commerce Cloud, Mulesoft, Tableau and Slack - Leverage business expertise to drive process improvements & innovation within the Solutions and Sales organization. - Manage large and medium scale projects/initiatives requiring complex cross-functional collaboration and project management skills - Participate in company-growth activities including industry GTM strategy, training, marketing efforts, and customer care. Participate in solution design, BoM preparation, POC development & architecture design Participate in pre bid/RFP meetings to qualify the opportunity & gain insights Work with relevant partners to build compelling solutions to win RFPs. Required Qualifications: - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - 15+ years working in a sales, pre-sales, or related function in a commercial software company - 10+ years exposure to PubSec vertical across PSUs, Central Government & State government entities, Public Health etc. - 5+ years with people management experience - Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.

Typical Day of a Solution Engineer: Strategic Partner: Collaborate closely with Sales teams to navigate territories, fostering productive relationships with prospects and existing customers. Insightful Discovery: Lead outcome-driven conversations to deeply understand and define customer business requirements during discovery calls. Visionary Solutions: Co-create future visions for customers on the Salesforce platform, aligning short and long-term goals to drive digital transformation. Dynamic Demonstrations: Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform. Continuous Growth: Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends. Feedback Champion: Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement. Trusted Advisor: Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential customers. If you're passionate about driving meaningful change, facilitating impactful conversations, and delivering innovative solutions that drive business outcomes, we invite you to join us in shaping the future of Salesforce-powered transformation. Specific Responsibilities: Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Engage with business users to build solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. The ability to authoritatively present and articulate the business value to managers and executives of all levels. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative. Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) A minimum of 7+ yrs of relevant experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions. Relevant Industry Experience into Retail & Consumer Good Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. Experience in sophisticated solution selling to Enterprise customers A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Outstanding presentation and demonstration skills.

We are seeking a highly motivated and technical Presales/Solution Architect to join our growing team. You will be responsible for understanding client requirements, designing service solutions across various domains, and supporting the sales process. This role combines technical expertise, strategic thinking, and customer engagement to develop and present service solutions that align with business goals. Responsibilities Collaborate with sales team to understand client needs and pain points, create tailored service strategies and solutions Prepare and deliver presentations, proposals, and demonstrations of service offerings. Assess client requirements and define the scope of service solutions, architect end-to-end frameworks leveraging relevant tools, platforms, and methodologies across domains such as application development, IT service management, and infrastructure modernization. Stay updated with industry trends, emerging tools, and methodologies in areas such as DevOps, cloud computing, ServiceNow integrations, and advanced QA strategies, and guide clients on adopting cutting-edge technologies. Leverage expertise in non-functional service areas, including performance, scalability, reliability, and security, to craft comprehensive solutions that meet client needs. Serve as a trusted advisor for clients on service-related concerns and strategies. Participate in client discussions to showcase technical & business benefits of proposed solutions. Work closely with internal teams, including development, QA, IT operations, and project management, to ensure proposed solutions are feasible and align with organizational capabilities. Support RFP/RFI responses with detailed technical input and innovative approaches across multiple service domains. Estimate efforts with minimum deviations to ensure smoothness in delivery processes Skills Required 8+ years of relevant experience into Presales, Solution Engineering, Customer handling, responding to RFP/RFI, RFQ, EOI, etc. Customer handling Skills (presentations, demos, meetings, etc) Strong understanding of full-stack development principles & best practices Proven experience with cloud platforms (AWS, Azure, GCP) In-depth knowledge of DevOps methodologies & tools (CI/CD, IaC, containerization). Excellent communication & presentation skills, with ability to tailor technical content for various audiences. Expertise in Office Suite of Products - Word, Powerpoint, Excel Experience with AI/ML-driven service delivery approaches is a plus Ability to work independently and manage multiple projects simultaneously. Team player with a collaborative work ethics Strong analytical and problem-solving skills

About The Role : Role: Solution Engineer Do: - Conceptualize, plan and execute Customer Showcases - Deliver showcases and conduct workshops for various stake holders from client teams - Collaborate and work closely with Retail, Banking & Finance, Manufacturing & Tech, Communications, and Healthcare Business Units to map out agendas and visit flows - Drive SVIC walk-throughs aligned to profile of the customer and the industry - Evangelize Innovation showcases featuring AI, AR, VR, and IoT. Skills and competencies: - A strong team player who is comfortable with ambiguity and able to adapt quickly to a startup-like working environment - A technologist with a good understanding of technology trends in the industry and ability to visualize and articulate future of technology - Strategic Business Perspective:consultative approach to understand the industry, customer business, and the market place - Excellent communication and presentation skills, must have the ability to connect with C-Level leadership - Demonstrate and appreciate curiosity through domain and technology expertise

What does the Solutions Engineering Team do at Qentelli? The SE team works closely with the Qentelli Leadership, Prospective Customers, Innovation, Sales, Marketing, Service Delivery, Product and Analyst firms to ensure that Prospects and customers: Understand our companys product and service offerings How we can identify and solve their problems Sign up to engage Qentelli Role and Responsibilities The number one responsibility is the customer. The Solutions Engineer is the most customer-facing technical role in the Sales process. SE will interact closely with CEOs, CTOs, VPs of Engineering, product managers, solution architects, and developers. The SE will work with all teams and will need to have a breadth and depth skill set, often referred to as T-shaped. Solution engineers will have diverse knowledge with one topic they are experts on, and the ability to dive deep into any other subject and figure it out. What does a typical day for a Solutions Engineer look like? As the Solutions Engineering team supports the entire organization, the activities vary widely. A typical set of activities would be: Joining a lead or prospect call with the Sales team to talk about our product and service offerings in depth and convincing them on our technical excellence Research and create Technical presentations for specific Prospect needs on our capability, approach and deliverables. These research areas will most likely be new to the company! Work with Delivery and Marketing teams to create case studies on existing projects that deeply resonate with other prospects Lead or Participate in Discovery calls to understand in depth on Client problems/challenges needs and develop Proposals with estimates of schedule and cost Present and defend proactive proposals to Prospects as well as respond to RFIs, RFPs and RFQs Smooth Transition of the prospect to Delivery teams through SOW, Project Kickoff and other activities Business and technical knowledge is an important asset. Every prospect is different Industry, Technology stack, implementation, frameworks etc. The SE will need to be able to understand whatever problems the customer has, sometimes without having the exact idea of how it works but knowing that we can solve it. An entrepreneurial and problem-solving mindset is best for this position. What skillsets are you looking in a person to join your team? Depending on the level you are applying, you should have a majority of these skills with demonstrable experience: Technical experience in any Software area (typically includes Programming in a modern language, Cloud Development, some Domain knowledge) Experience working in a Product or Application Delivery team using agile methods Direct exposure to Customers/Prospects in standups, product presentations, PoCs and Demos Active participation in proposing technical solutions, the business need and impact, estimate time required and presenting them to a business/technical audience The following skills would be a huge advantage in becoming successful quickly in this team Ability to explain crisply what you have produced (Code, docs, presentations etc.) You can present your ideas visually (sketching, drawing, doodling are great!) and have some basic understanding of Powerpoint Self-learning and the ability to research new technical areas.

Exterro is currently seeking a highly motivated, organized and goal-oriented Solutions Engineer. In this role, you will be responsible for driving the adoption of our products. You will work closely with our Sales team and customers to understand their technical and business challenges and demonstrate how our products provide solutions. Responsibilities: Perform advanced product presentations for customers and prospects. Transfer industry, technical, and product knowledge to customers. Perform customer needs assessments and discovery sessions. Provide responses for product and technical requests. Demonstrate an in-depth understanding of the company products, functions, features, and benefits. Provide training during POC and in sandbox environments. Review customer operations for improving business processes and identifying opportunities. Contribute to the success of various groups and functional teams beyond the sales organization. Actively collaborate with the Product Management and Marketing teams on a regular basis to provide information based on customer and industry interactions. Continuously demonstrate competency in Exterros products, roadmap, and the Data Risk Management industry. Understand relevant competitive solutions, products, and services. Participate at conferences, trade shows, and other events as requested by Management and Product Marketing. Join relevant user groups, industry groups, and similar organizations. Must be a highly motivated, strong team player who is open to new ideas. Willingness to travel 30-50% of the time. Requirements and Qualifications: 5+ years sales engineering experience 5+ years of Law Enforcement or Forensics Bachelors degree or relevant industry experience required. Preferred Certifications: EnCE, CFCE, ACE, CISSP, CHFI Superior presentation skills. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification. Ability to work effectively on a remote basis. Requires an action-oriented individual with a very strong initiative to be successful.