Digital Operations Lead

Job Title: Digital Operations Lead

This is a full time remote opportunity.

Why should you join us?

Katha Ads is an AI-powered MarTech startup that's transforming how brands connect with their audiences through smart, well-placed stories. We’ve built a platform that already connects over a Million users with leading brands like Samsung, Maruti Suzuki, Tata Croma, Hero MotoCorp and more.

We’re one of the fastest-growing bootstrapped startups in the space, with a 3x growth in revenue y-o-y. We have ambitious plans to expand across India this year and globally next year.

At Katha, we believe in moving fast and staying lean. We’re a small, sharp team of builders, engineers, designers, and marketers from IIT/BITS/IIM/ISB. Join us if you want to work with top-tier talent, own what you build, and shape the future of marketing-tech.

What will you do?

You will design and execute processes that will ensure that Micro and Nano Influencer Campaigns at Katha get fulfilled in time.

• Demand Planning & Execution:
• Work closely with the client-facing team to accurately forecast and manage campaign demands.
• Build a scalable playbook and workflows for campaign execution, influencer coordination, and quality control.
• Operational Process Design:
• Develop, document, and execute scalable operational frameworks for training influencers and fulfilling ad campaigns.
• Continuously audit and optimize fulfilment processes based on performance data and identifying operational bottlenecks.
• Risk Mitigation:
• Identify and proactively mitigate potential operational challenges.
• Escalate issues early, implementing swift solutions to minimize impact.
• Metrics & Reporting:
• Define and monitor operational KPIs, regularly presenting insights to stakeholders.
• Utilize analytics to drive improvements and operational decision-making.
• Serve as a bridge between Sales, Influencer Ops, and Product teams, ensuring alignment and smooth execution.
• Team Management:
• Recruit, onboard, train, and lead a team of operational executives.
• Foster a high-performance culture emphasizing accountability, collaboration, and continuous learning.

What we are looking for

• 2+ years of proven experience leading a team of at least 5 members
• Has experience working at 1–10 stage startups familiar with building scrappy but repeatable ops systems in a fast-moving environment
• Demonstrated success in operational process design and efficiency optimization.
• Strong analytical skills, proficient in data-driven decision-making and reporting.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus

Application Question(s):

• Do you own a laptop?
• Thank you for applying for the Digital Operations Lead Role. Before we proceed further with the process, please share your experience in handling digital operations at a two sided marketplace/platform.

Work Location: Remote