Digital Engineering Account Manager

Navikenz India

10 - 15 years

30 - 35 Lacs

Noida

Posted:2 weeks ago| Platform:

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Skills Required

Sales Client relationship management Billing Presales Account management Life sciences Business strategy Stakeholder management Monitoring Swot analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Account management
Function as onsite leader for portfolio of transformational projects across accounts or within an account
Accountable for interfacing with both business and IT function(s) in multistakeholder environment.
Strategic Thinking & Planning
Develop and maintain an account growth plan or roadmap.
Track performance against KPIs (e.g., revenue growth, CSAT, NPS).
Align with client s long-term roadmap.
Coordination and Governance
Work closely with delivery, pre-sales, technical architects, and marketing.
Along with the offshore delivery partner, should be responsible for monitoring budgets, billing, and renewals.
Periodic review of monthly / quarterly targets for revenue.
Govern the projects to achieving milestones, and take timely recourse where required
Consultative Selling
Recommend relevant solutions, upgrades, or services.
Identifying new opportunities, expanding relationships, and increasing revenue
Frame conversations around value and outcome for upsell and cross sell.
Perform SWOT analysis or create account heatmaps.
Classify leads using BANT (Budget, Authority, Need, Timeline) or similar frameworks.

Necessary skill sets

Subject matter understanding and business acumen
Ability to rapidly ramp-up on the understanding of Account and functional jargon at a sufficient level for communication and stakeholder management
Ability to map business problems to IT solutions.
Ability to leverage industry learnings and domain depth from project and apply this knowledge to other accounts / pre-sales efforts across the company
Client Relationship management
Multi-level client relationship management.
Understand the client s business goals and how IT solutions can support them.
Account leadership
Understanding of client unique context and constraints, and ensure appropriate project execution design
Ability to decipher client s org structure, decision-makers, and budget cycles.

Requirements and Qualifications

Bachelor s degree in sales, communications, or related field.
10+ years of experience in account management
Proven leadership experience in a managerial role
Demonstrated participation in large-scale projects
Experience in the offshore services industry is essential.
Knowledge of life sciences industry is a plus
Skills in account strategy and planning
Expertise in client relationship management
Proficiency in business strategy development

Work Location:New Jersey, US

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