Posted:6 days ago|
Platform:
Work from Office
Full Time
In this role, you will:
Deliver exceptional customer support across app & web Analyze customer feedback and sentiment to uncover insights Collaborate with Product, Engineering & Marketing to drive customer-centric improvements Monitor CX metrics like NPS & CSAT to optimize satisfaction Implement and enhance chatbot solutions to improve efficiency Proactively resolve customer pain points and elevate overall experience
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