DGM - GSC International Unify PMO

Lead the program management office across the end-to-end project lifecycle, from POC thru deployment, run including releases and eventual decommission

Scope : ERP + BoB + Tech debt

RESPONSIBILITIES

Animate the community : standard processes + tools

Manage the day-to-day activities of a PMO Team and management of program artefacts and processes.

Work directly with the Program Manager to support the management and administration of senior / Exec Level governance forums and other relevant reports needed.

Animate team of Squad leaders to enhance knowledge & experience sharing

Provide Squad Leaders of International functional management & support - coach our people in case of needs (Project Managers on site if required)

Governance Framework: Establish and maintain a robust governance framework, including regular reporting and decision-making processes. Enhance usage of metrics & available analytics for J2R & program status

Support the relationship between the PMO Team and Project Managers across the program

Support onboarding of new people

Bring the right level of visibility at the right time in the right detail to stakeholders for decision making (status, stage gates, risks, financials etc.)

Anticipate & monitor areas of significant risk in conjunction with the Steering Committees and Program Executives and Squad Leaders 

Track and monitor compliance to status reporting and summarise for required governance forums – ensure status submissions are accurate

Share knowledge & provide additional support and/or deep dive if a topic requires knowledge sharing

Support stakeholders’ management within GSC International –Collaborate with Change Manager on day-to-day basis (special focus on BT management -consolidation / action plan / anticipation)

Support animation with central functions of GSC International to enable faster anticipation and preparation of sites thru J2R

Work with global functions contributing to decision and then deployment of methodologies and tools to support initiatives

Work with a global team of experts to raise needs thru knowledge acquired by connecting with sites and and based on Squad Leaders needs

Continuously change the efficiency of deployment & run thru robust cycle of lessons learned

Ensures J2R & migration methodologies application. Fuel back J2R methodology based on needs encountered with sites

Validate the coherence of deployment roadmaps in terms of scope, speed, cost, risks and determine deploy indicators to track status including value creation

Drives GSC International roadmap & planning (J2R & Migration; quality, costs & timeline) in partnership with GSC, Data, Finances, FO stream including inter-dependencies

Monitoring of the path and interdependencies between programs (e.g Manhattan & with different squad Leaders)

Develop, propose, budget, source, implement and control ressources to successfully deploy digital initiative

Manage & track the overall program financials, actively managing the forecast, budget & actuals.

Provides expertise and support on ERP project management & Data

COMPETENCIES

Decision Making:

Identify and make decisions that have a significant project impact; escalating decisions that cannot be resolved within the project in line with project/program governance structure (keeping in mind design authority mindset)

Deadline-driven, highly organised, and able to multi-task.

Problem Solving:

Exceptional problem-solving ability including logical reasoning, creative thinking, and the ability to untangle complex issues.

Ability to communicate complex ideas effectively, both verbally and in writing

Identify, drive and lead problem solving and issue management for the project deliverables.

Support project team adherence to program and expected deliveries

Influences and contributes to continuous improvement of methodology.

Collaboration:

A team player who is also an independent thinker.

Identifies and manages cross functional interdependencies.

Prepares and presents analysis, insights, and recommendations to assist governance forums with decision making.

Demonstrate “Key Facilitation Skills”