248 Desktop Troubleshooting Jobs - Page 10

We are seeking a Desktop Support Engineer to provide technical support for end-users, including troubleshooting hardware, software, network, and printer issues. The role involves managing Azure, Intune, Office 365, and network devices. Key Responsibilities: Provide desktop, laptop, printer, and peripheral support. Resolve hardware/software issues for Windows and macOS. Manage user accounts via Active Directory. Support Azure, Intune, Office 365, and network devices (routers, switches). Handle service desk tickets and ensure timely resolution. Maintain customer satisfaction through clear communication. Interested candidate can share their CV at srabani.karmakar@teamcomputers.com or WhatsApp at 9289088151

Hardware Support & Maintenance. Software Installation & Troubleshooting. Email Configuration & Migration. System Administration & User Management. Network & Security Support. Asset & Record Management. Uptime & Monitoring

Roles and Responsibilities Provide desktop support to end-users, troubleshooting and resolving technical issues related to desktops, laptops, printers, and other peripherals. Install, configure, and maintain operating systems (OS) on Windows-based devices. Troubleshoot common software applications such as Outlook configuration and printer issues. Manage ticketing tools to track and resolve customer requests efficiently. Perform remote support sessions using various remote connection methods.

Qualification BE/BTech / Diploma with Hand s on 3 to 4 years of Exp. Good in Communication VIP User support & VC Support Hardware/software troubleshooting and resolution.

Company Details: Invecto is a Growing IT Infrastructure Solution firm. We are into End-to-End IT Services . We connect our customers with Innovative and Advanced Technologies which are new in the market. We design our solutions in such a way, which are the most innovative solutions that can help to collaborate business efficiently and derive business outcomes. Invecto enables you to unlock the sheer potential to reach your goals. Our key alliance partners are Cisco, CrowdStrike, Fortinet, Palo Alto, Aruba, HPE, Google Cloud, Microsoft Azure, Zscaler, Netskope, and so on. We work on the following areas: IT INFRASTRUCTURE SERVICES SECURITY AND MANAGED IT SERVICES COLLABORATION PERFORMANCE OPTIMIZATION DATA CENTER SOLUTION Role & responsibilities Provide technical support for end users with desktop, laptop, and video conferencing issues. Diagnose and resolve hardware and software problems for end users Install, configure, and troubleshoot Windows and MacOS operating systems. Support operating systems (Windows 10/11, MacOS). Perform system upgrades and software / application installation. Configure and support basic video conferencing applications such as Teams, Zoom. Document all support incidents and resolutions in ticketing system (if any). If there is no ticketing system, engineer to maintain daily tickets and tasks in Google sheet or Excel sheet as per the requirement. Maintain hardware and software inventory in Excel sheet. If there is a hardware failure, Engineer will co-ordinate with respective vendor to replace the parts. The candidate should have 1 to 2 years of experience in end user management Preferred candidate profile

Responsibilities: * Provide desktop support for hardware & software issues * Troubleshoot LAN connectivity problems * Install Windows OS on PCs * Assemble new desktops from scratch * Manage desktop administration tasks Provident fund Health insurance

Role & responsibilities: Should have good communication skills. Should have good knowledge of windows troubleshooting/ Printer troubleshooting. Should have good knowledge of outlook troubleshooting. Should have basic knowledge of servers and network devices. Should have good knowledge of VC Devices. Location: Sector 63, Noida

Qualification BE/BTech / Diploma with Hand s on 3 to 4 years of Exp. Good in Communication VIP User support & VC Support Hardware/software troubleshooting and resolution.

Position: Desktop Support Engineer Location: Nagavara, Bengaluru, (Work from office ) Mode: Full time 6 days working , 24*7 Description: Candidate having good Service Now, excel and ppt knowledge, shall be preferred Basic ITIL and good communication Skills is necessary for the role Acting as a point of contact to support service users and identify and diagnose issues and problems Categorize and record reported queries and provide solutions Support Problem Identification Advise users on appropriate course of action Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advise and support Receives and handles requests for service, following agreed procedures Promptly allocates calls as appropriate Logs Incidents and Service Requests and maintains relevant records Identifies and classifies incident types and service interruptions Records Incidents cataloguing them by symptom and resolution Acts under guidance to record and track reliability data for your services Delivering Customer Services through multiple channels including human, digital, self-service and automated It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Role & responsibilities Job Title: IT Support Officer Department: IT & Systems Location: Daund Reporting To: IT Manager / Admin Head / Plant Head CTC: 3.50 LPA Experience Required: 25 years in IT infrastructure support with focus on CCTV, telecom, and networking Job Purpose: To ensure smooth functioning, maintenance, and troubleshooting of the organization's surveillance systems (CCTV), telecom infrastructure (EPABX, intercom), and internet/network connectivity to support uninterrupted operations. Key Responsibilities: Surveillance Systems (CCTV): Install, monitor, and maintain CCTV cameras, DVR/NVR systems, and related infrastructure. Troubleshoot issues with live feeds, recording failures, or camera breakdowns. Regularly back up surveillance data and ensure secure storage. Telecom Infrastructure: Manage and maintain EPABX systems, intercoms, and internal telephone lines. Handle extensions, call routing, and connectivity issues. Coordinate with telecom service providers for line issues or upgrades. Internet & Networking: Monitor and ensure stable internet connectivity across departments. Manage LAN/WAN setup, routers, switches, and firewalls. Troubleshoot network-related problems for end-users. System Support: Provide basic IT support for hardware like desktops, printers, and biometric attendance systems. Maintain an asset register for all IT and surveillance equipment. Vendor Coordination: Liaise with external vendors for hardware maintenance, AMC, and installation of new systems. Follow up on service requests and ensure timely resolution. Reporting & Documentation: Maintain service records, downtime logs, and installation reports. Report daily/weekly status to the reporting manager. Key Requirements: Education: Diploma / B.E. / B.Sc. in IT, Electronics, or Computer Science Experience: 2–5 years in a similar role managing CCTV, telecom, and internet systems Skills: Knowledge of IP & analog CCTV systems, DVR/NVR configurations Familiarity with EPABX/intercom systems and basic telephony Hands-on experience with routers, switches, and basic network troubleshooting Basic knowledge of firewall, static/dynamic IP setup, and structured cabling Strong problem-solving and communication skills Preferred Industry Background: Manufacturing, Plant Operations, Corporate Offices, or similar setups with CCTV, telecom, and IT infrastructure needs

Hiring For Technical support executive Location- Gurgaon 5 days working, Rotational Both side cabs Graduate/Undergraduate Minimum 1 year tech exp in Troubleshooting/M365 Salary up to 8.50 LPA M365 Certification mandatory Mode of Interview- Virtual Required Candidate profile Contact- HR Ridhi- 8178280056 HR Abhishek- 9211266657

Role & responsibilities Preferred candidate profile Must be proficient in. : Install/upgrade/support and troubleshoot XP, Windows 7 & 8, Microsoft Office, Open office, Design software, servers, Oracle and Anti Virus. Windows desktop (anti-virus, imaging, configuration, etc.), Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment. Networking DNS, DHCP, VPN. With Punctuality Certification in the desired profession is preferable and adherence to work schedules. Ability to learn on the fly action oriented mindset. Perform other duties as assigned by supervisor.

Location- Ametha Lakheri Madukkarai Ropar Sindri

Hiring for Desktop Engineer | Job at Mumbai (Navi Mumbai, Thane and Vile Parle) Experience : 3+ years Expected Salary upto 24 K - 25 K per month (Take Home) - If you are convenient with this budget, notice period , education , location and language . Please do apply . Notice Period : Immediate - Compulsory Education: Any Graduate (Full time) | no distance education - Compulsory Location: Should be Flexible to work in Navi Mumbai, Thane and Vile Parle Hindi Compulsory Job Description: Handle daily technical support activities on desktop support, data network and server management Troubleshooting and installation of desktop / laptop OS Troubleshooting and installation of printers, scanners Office and Business application client installation and configuration. Installation / configuration/archive of outlook e-mail client Basic knowledge of ticketing tool to assign, update and close calls in tool Antivirus client installation and Definition update Microsoft patches and service pack update on system Awareness of Information security policy and adherence Coordination with IT vendor for warranty support and call logging Basic Understanding of LAN network and troubleshooting Good communication skill verbal, email. Escalating IT issues to next level where necessary and keep user informed on call. Maintaining Inventory of desktops/laptops/software used and deployed Maintaining Gate passes of IT equipments moving in and out of premises. With Regards Rathna , Trinity ( rathna@trinityconsulting.asia )

Role & responsibilities Diagnosing and resolving technical issues, User support with laptops, desktops, printers, and other devices Ensuring security and upgrades are applied to IT Assets and kept up to date Should have experience in End User Support & Strong knowledge in troubleshooting Strong understanding of network infrastructure and network hardware. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points & Network switches. Taking ownership of technical issues, and working with our development group to resolve more Support users in testing new applications Support in obtaining digital certificates for users and Servers Ensure backups are taken regularly Support BCP/DR activity Manage inventory of IT equipments Place an order for IT devices after necessary approvals Should be able to communicate in English with internal Team,Client and Vendors. Single point of contact for all IT Day to day tasks Willing to work extra hours Work Experience: Should have minimum Two-year valid experience Location: Navi Mumbai Office timings: Flexible to work in 24/7 shifts

Role & responsibilities Preferred candidate profile

International and Domestic Voice Technical experience-Sal 3 to 4.5LPA Only Graduates Freshers and Min 1 year experience can apply 5 Days / 2 off Rotational Shift Profile: Technical Support Troubleshooting Contact HR Lilly @ 9880951682

Field Work Should Have Experience on SLA, Active Directory DNA, DHCP, DLP, Group Policy, SCCM

Greetings, Job Role : Technical Support Executive (Voice Process) Company Name : M.Phasis ( https://www.mphasis.com) Job Location: Bangalore (Electronic City or Whitefield) Shift : Rotational Shift ( Complete Day shift) Languages : English & Hindi Mandatory Experience : 1 to 5 yrs (Experience in International Voice Process is mandatory) Notice Period : Immediate to 15 days only Interview Rounds : 2 to 3 Mode of Interview : Virtual Mode Skills : Excellent Communication skills , International Voice Support , Knowledge in Desktop & PC troubleshooting, Knowledge in technical process like OS Installation and Hardware. Salary : 5 LPA (Fixed) + 2 LPA (variable) based on the performance Reference is also welcomed. Note: If you have good communication and Technical skills alone apply for the job. Hindi and English language is mandatory and candidate should be in Bangalore location or ready to relocate to Bangalore (Electronic City or Whitefield) Thank you

-Provide technical support for computer hardware, software, and network issues. -Installation configuration of system,Printer, CCTV Interested candidate can call/whatsapp Mr.Sam(HR)- 91767 94747 Male candidates only.

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Job Summary: We are looking for an experienced and skilled L1& L2 Desktop Support Engineer to provide second-level support for hardware, software, and networking issues. This role involves resolving escalated tickets from L1 support and directly supporting end-users in troubleshooting complex desktop-related problems. Key Responsibilities: Handle escalations from L1 support and resolve moderately complex technical issues. Provide advanced troubleshooting for desktop/laptop hardware, OS (Windows/macOS), printers, and mobile devices. Support software installations, upgrades, and patch management. Configure and manage user accounts, permissions, and group policies via Active Directory. Troubleshoot network connectivity issues (LAN/WAN/Wi-Fi, VPN, DNS, DHCP). Maintain and support remote desktop technologies and virtual desktop environments. Coordinate with L3 support teams and vendors for unresolved or advanced issues. Document solutions, update knowledge base articles, and contribute to process improvement. Ensure compliance with IT policies, security standards, and asset management procedures. Required Skills and Qualifications: Bachelors degree in IT, Computer Science, or a related field. 1 years of experience in IT support or desktop support roles. Strong knowledge of Windows 10/11, macOS, and Microsoft Office Suite. Experience with Active Directory, SCCM, remote tools (e.g., TeamViewer, AnyDesk), and ticketing systems. Basic understanding of networking protocols and troubleshooting techniques. Excellent communication and customer service skills.

Address user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions. Conduct remote troubleshooting. Test alternative pathways until you resolve an issue. Customize desktop applications to meet user needs. Direct unresolved issues to the next level of support personnel. Follow up with clients to ensure their systems are functional. Help create technical documentation and manuals. Laptop, software & hardware purchase. Tax invoicing co-ordination with vendor & our finance team. Taking approvals for all purchases to be done. Call logs with Dell and other vendors for hardware repair. Laptop dismantling for hardware upgrade. Installation of O365, adobe, antivirus & other software products. Manage asset inventory. Setup Linux, Windows, Mac and troubleshoot issues associated. Vendor Coordination. Manage office network and internal servers. Manage hardware and asset inventory record-keeping. Required Skills Well versed with Installation and Configuration of Computer Peripherals Strong desktop trouble shooting (hardware and software) skills. Networking basics and troubleshooting. Knowledge of Networking Devices like WIFI Router, Network Printer. Hands on experience on Linux desktops Well versed with Windows desktop. Knowledge of Mac will be an added advantage. Knowledge of Mail Client. Understanding of the Inventory Management System is a must. Fluency in English.