376 Desktop Troubleshooting Jobs

Job Title: Desktop Support Engineer Location: Seawood, Navi Mumbai. Job Summary: Were looking for a Desktop Support Engineer with 2+ years of experience in IT support/operations. Youll provide day-to-day technical support, troubleshoot hardware/software issues, and assist with Office 365, basic networking, and server tasks. A background in pharma is a plus. Key Responsibilities: Provide desktop/laptop support (Windows OS, Office 365, email, peripherals). Troubleshoot hardware, software, and network issues. Assist with basic server tasks and system configurations. Maintain IT documentation and asset tracking. Prioritize and resolve support tickets efficiently. Work independently and collaboratively with cross-functional teams. Requirements: Diploma or Bachelors in IT or related field. Minimum 3 years in IT support/operations . Proficient with Microsoft Office 365 . Basic knowledge of networking and servers. Strong communication and problem-solving skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 5 yrs Work Location :Pune/Bangalore Required Skills, Build and configure Windows 10/11 Desktops/Laptops Setup desktop/laptop in the domain and configure user profile Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc) BaU Application support for the above software and hardware Understanding of AD, DHCP, DNS concepts User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs Verification of groups, including their creation and deletion, in collaboration with group owners The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams. Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues VC room equipment setup and coordination Asset Management Supervision of LAN switches and collaboration with the Network Engineer. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

1. Maintain the IT infrastructure , security of servers, networks & testing tools required for automated testing. 2.Troubleshoot & resolve technical issues related to the testing environment. 3.Generate reports ,execution results & defect tracking.

Job description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Interpersonal Skills. English + Hindi is mandatory Mode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Candidates can also walk in directly by mentioning Naukri as a reference. Contact Person: Bala -: 9148813839 VidyaShree : 9986218944

Designation: Desktop support Engineer Experience: 0 – 2 Year Qualification: Any degree(2017 to 2024 ) Gender: Male /Female Salary: 2.5Lpa to 3Lpa Location: Chennai , Hyd , Bangalore Contact call or what up Subhasri HR 7550 143 827 8124 404 404 Required Candidate profile Need to bring resume hardcopy and passport size photo. Fresher and experience can apply Perks and benefits Medical insurance, cab facility

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 5 yrs Work Location :Pune/Bangalore Required Skills, Build and configure Windows 10/11 Desktops/Laptops Setup desktop/laptop in the domain and configure user profile Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc) BaU Application support for the above software and hardware Understanding of AD, DHCP, DNS concepts User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs Verification of groups, including their creation and deletion, in collaboration with group owners The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams. Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues VC room equipment setup and coordination Asset Management Supervision of LAN switches and collaboration with the Network Engineer. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing | 1 - Aware 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills Ability to differentiate between different type of IT assets Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 Understanding of desktop applications and how do they work, installation and uninstallation Ability to support users in business applications based on SOP s Troubleshooting Desktop/Application remotely Ability to carry out Disk management, Disk Encryption, Wireless configuration Ability to check utilization and availability, ability to perform start up and shut down services by following SOP Ability to Install and configure email client, troubleshoot connectivity issues Ability to troubleshoot calls for printers and copiers locally and remotely Basic Networking (Protocols/OSI Layers/IP address) Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain (For MSP and Enterprise)

Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Position Title: System Administrator Specializing in Microsoft Azure, Microsoft Intune, and Related Technologies Location: Hyderabad Type of Employment: Full-time Experience: 3+ years Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Skills and Abilities: Shifts (if any): 11:00 am onwards (candidate should be flexible to work as per the business requirement) About Aeries: Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is a Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com/careers Key Duties and Responsibilities: End User Support s Troubleshooting Provide support for desktops, laptops, and end-user devices (hardware C software). Manage walk-in and floor support requests, ensuring timely resolution. Troubleshoot CPU performance, OS errors, application issues, and device failures. Imaging, re-imaging, formatting computers and adding to domain Support and manage cloud storage solutions (OneDrive, SharePoint, Google Drive, etc.). Infrastructure s Network Troubleshoot network-related issues including VPN, DNS, DHCP, VLANs, and internet connectivity. Basic configuration and understanding of Cisco switches and firewall operations. Support IT Infrastructure activities including server hardening and BCP implementation. Administration s IT Operations Work with Active Directory (AD) for user account management, group policies, and IAM. Conduct internal IT asset audits and ensure compliance with IAM policies. Manage software license compliance, asset lifecycle, and EOL management. Participate in IT infrastructure management and contribute to optimization initiatives. Processes s Governance Follow ITIL processes for Incident, Problem, and Change Management. Support conflict resolution and ensure smooth communication between IT and business teams. Required Skills s Experience 35 years of experience in End User Computing / Desktop Support. Strong knowledge of desktop troubleshooting, hardware C software support. Hands-on experience with DNS, DHCP, VLAN, firewall basics, and Cisco switches. Experience in Active Directory administration and IAM processes. Good understanding of server hardening, BCP practices, and IT infra management. Familiarity with cloud storage technologies and enterprise solutions. Knowledge of ITIL framework, change management, and conflict management. Experience in asset management, software license management, and EOL tracking. Strong communication, documentation, and interpersonal skills. Preferred Qualifications ITIL Foundation certification. Microsoft or Cisco certifications (MCSA, CCNA, or equivalent). Experience in handling internal and external audits. Exposure to hybrid cloud environments. Key Competencies Analytical and problem-solving skills. Ability to work under pressure and handle escalations. Team player with customer-centric approach. Proactive attitude towards IT security and compliance. The Job responsibilities of the candidate shall include but are not limited to the Job Description & to perform any other tasks/functions as required by the Company

Role & responsibilities Proficiency in System Administration with knowledge of computer networking, hardware, and software. Understanding of network protocols, VPN setup, firewalls, intrusion detection systems, antivirus software, and endpoint security software configuration. Experience in monitoring network traffic and optimizing performance. Expertise in vulnerability assessments and patch management. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Preferred candidate profile Note : Looking for Immediate joiners only . Install, configure, and maintain hardware and software systems. Monitor system performance and troubleshoot issues computer and Networks. Provide technical support to employees and resolve IT-related problems. Manage user accounts and permissions. Perform regular security tests and monitor for security threats. Maintain and Monitor network infrastructure, including LAN and WAN. Document system configurations and procedures. Proficient in System Administration with knowledge of computer networking, hardware, and software. Understanding of network protocols, VPN setup, firewalls, intrusion detection systems, antivirus software, and endpoint security software configuration. Experience in monitoring network traffic and optimizing performance. Skilled in vulnerability assessments and patch management. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. System Maintenance & Uptime: Configuring endpoints, VPNs, security protocols, and group policies. Conducting regular data backup processes for respective teams. Configuring, optimizing, and replacing computer hardware as necessary. Support: Responding to and resolving IT tickets in a timely manner. Providing technical support to staff and users.

We are hiring for CMI Level 5 Company For Desktop Support In Hyderabad Job Role Must have :- Desktop Support, troubleshooting, configuration, O365 knowledge, Bit Locker, SCCM Agent Good Experience - Audio Video , Video Conference Required Candidate profile Experience - 1.5 Years Location - Hyderabad

Hiring for AMAL Infosystems providing services to Global IT Company. Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches Required Candidate profile Designation: Desktop Support L1 Experience:1+ Years Location: Nashik Qualification:Graduate Contact: snehapawar@peshr.com/7021769496

Job Description:- Lead end-to-end Project Management for large-scale Network and Security infrastructure deployments. Work closely with clients, OEMs, vendors, and internal teams to define project scope, timelines, and deliverables. Project Support - Work with Team members Onsite/Offsite to address and resolve Issues/Escalations. Managing the daily activities and needs of an entire team, ensuring team have the supplies and resources they need to complete their assigned tasks/deliverables on time and within limits. Prepare and Maintain MIS Reports, Dashboards and Project Action Points (PoAs) Tracking, Reporting and Monitoring Project Deliverables. Manage Project Governance, Compliance, Documentation, and Change Control Processes. Customer Interaction and multiple Stakeholder Management. Operate effectively at all levels including Customer Management to maximize opportunities and improve Customer Service. Actively Drive, Participate and share data for Daily, Weekly & Monthly Performance Review of the Project and Dashboard Preparation through Project related Tools. Track and control Project progress against Milestones and SLAs, execute project management administrative tasks such as managing invoices, purchase orders and inventory reports, among other financial documents. Willingness to learn and work on new technologies and solutions. Coordinate with network engineers, security analysts, and OEM partners for seamless execution. Overall Operations Management and shall act as a first point of contact for Support, Resource Management, Customer Management, Escalation Management, SLAs, etc. Maintain a Run-Book, Track and Escalate Issues/Risks/Dependencies/Progress as needed while maintaining thorough documentation. Tracking of problems from ‘initial call’ to ‘restore to service’. This includes problems redirected to Third Parties who provide services. Willingness to travel based on project requirements Preferred Qualifications:- Experience working with BFSI or Government Sector Clients in managing Network and Security-related projects. Hands-on knowledge of ITIL practices and cybersecurity standards (ISO 27001, NIST, etc.). Familiarity with OEMs like Juniper, Cisco, Fortinet, Palo Alto, Check Point, Radware, etc. Certification in CCNA/CCNP, CISM, or CISSP is a plus.

Please find the JD for Associate Engineer-Desktop Support below-: Engineer must have Excellent communication skills, Good knowledge on Windows OS Good knowledge on outlook configuration Good Knowledge in Printer Configuration Good knowledge on networking concepts Education required - BE,B.tech/MCA/B.sc/BCA or diploma(3yrs) Experience - 0 to 1yr Immediate joiners are only required Location - Rajpura( Punjab) Pls share your resumes to varsha.easwaran@3i-infotech.com or call me on 9869816404

Role & responsibilities Providing phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving issues with internet connectivity, printers, scanners, phones, and other equipment Performing troubleshooting to diagnose system failures and identifying root causes Managing technology inventory and placing orders for equipment Escalating complex issues to the appropriate teams if unable to resolve them independently Providing new system orientation and training to end users Documenting technical issues and solutions in a ticketing system Preferred candidate profile

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 5 yrs Work Location :Pune/Bangalore Required Skills, Build and configure Windows 10/11 Desktops/Laptops Setup desktop/laptop in the domain and configure user profile Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc) BaU Application support for the above software and hardware Understanding of AD, DHCP, DNS concepts User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs Verification of groups, including their creation and deletion, in collaboration with group owners The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams. Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues VC room equipment setup and coordination Asset Management Supervision of LAN switches and collaboration with the Network Engineer. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Greetings from Access Healthcare! Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 20 delivery centers in the US, India, and the Philippines, and our 26,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Experience : 1 - 8 years Notice period: Immediate to 30 days. Shift Timing: 6.30 PM to 3.30 AM (night shift) Location: Ambattur Estate, Chennai Graduation : Diploma/BE/BTech **Candidates should have excellent communication skills **ONLY MALE CANDIDATES PREFERRED** Job description - Desktop Assembly and troubleshooting of desktops, laptops, and other hardware Installation, configuration and troubleshooting of all Operating systems Troubleshooting network issues and managing all application updates Managing network security through timely antivirus and firewall updates Installation, configuration and troubleshooting of IP phones headsets Service desk management for troubleshooting tickets and service requests Prompt resolution of escalations and high priority issues for the business Managing distribution and maintenance of IT infrastructure assets Kindly share your resume to sharmila.outsource@accesshealthcare.com.

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 5 yrs Work Location :Pune/Bangalore Required Skills, Build and configure Windows 10/11 Desktops/Laptops Setup desktop/laptop in the domain and configure user profile Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc) BaU Application support for the above software and hardware Understanding of AD, DHCP, DNS concepts User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs Verification of groups, including their creation and deletion, in collaboration with group owners The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams. Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues VC room equipment setup and coordination Asset Management Supervision of LAN switches and collaboration with the Network Engineer. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Hiring for CMM 5 level Org!!Provide L1 level backend support for ITSM tools like BMC Remedy/Helix and IBM Netcool. also Responsible for day to day operations of OSS Application.Work as part of a team to provide 24x7support for multipleOSSapplications Required Candidate profile Designation: Desktop Support Engineer L2 Location: Gurgaon Experience:2-3 Years 1+ year of hands-on experience in OSS application operations Contact : snehapawar@peshr.com/7021769496

Immediate Joiner Must Have knowledge & Experience3 to 4 years of relevant experience inTroubleshooting VOIP related issueUnable to make callCall connects with no soundVOIP phone does not turn OnEcho during voice callKnowledge of LAN and WAN SystemsFirst level Support to end usersEscalation and resolution follow-up with other parties like vendorsMicrosoft Office Suite 2003/2007/2013Configuration and support of MS-Outlook,O365 and other emailing systemsSupport Skype/TeamsWindows XP/7/10 and Apple Macintosh Operating systemsUnderstand Active directoryUnderstand protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and HubsConfigure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devicesNetwork end point testingAntivirus End point protectionShould be able to configure and trouble-shoot business standard applications

Technical Support Voice Any Grad / UG With 6 Months Minimum Exp Into International BPO (Voice Experience Preferred Cabs In Odd Hours For Females & Cab Allowance Of 180 Rps Per Day For Males 5.5 Days Rotational Shifts HR / Ops / Typing Required Candidate profile Upto 27 CTC With 25 Inhand Instant Joiners

Technical Support Voice Any Grad / UG With 6 Months Minimum Exp Into International BPO (Voice Experience Preferred Cabs In Odd Hours For Females & Cab Allowance Of 180 Rps Per Day For Males 5.5 Days Rotational Shifts HR / Ops / Typing Required Candidate profile Upto 27 CTC With 25 Inhand Instant Joiners

Technical Support Voice Any Grad / UG With 6 Months Minimum Exp Into International BPO (Voice Experience Preferred Cabs In Odd Hours For Females & Cab Allowance Of 180 Rps Per Day For Males 5.5 Days Rotational Shifts HR / Ops / Typing Required Candidate profile Upto 27 CTC With 25 Inhand Instant Joiners