477 Desktop Troubleshooting Jobs - Page 8

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing | 1 - Aware 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking ...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party supp...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Ro...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Process | IT Service Management | Incident Management Process | IT Service Management | Service Desk Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Required Skill Technology - End User Issues| Printer+ Scanner+Outoook+ MS Office+ Applications Process - IT Service Management|Service Desk Process - IT Service Management|Incident Management Details 1. Handle incoming calls, emails and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from International...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party supp...

Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end usersmachine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppl...

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 4 - Advanced Tertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 3 - Experienced 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowl...

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machi...

Education Qualification : Any Graduate Skills : Tertiary -> Behavioral | Aptitude | Information Processing | 2 - Knowledgeable Primary -> Technology | Collaboration and Messaging Roles | Skype Administrator | 2 - Knowledgeable Tertiary -> Domain | IT in Banking | Customer Support | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Primary -> Technology | Unified Communications Platforms | Microsoft | 1 - Aware Certification : Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203 Details: Technical Skills: - Messaging - Understanding of Microsoft Exchange Server 2010/2013/2016 and O365 - Troubleshoot Exchang...

Education Qualification : Any Graduate Skills : Primary -> Technology | Collaboration and Messaging Roles | 2 - Knowledgeable Primary -> Technology | Unified Communications Platforms | Microsoft | 1 - Aware Tertiary -> Domain | IT in Banking | Customer Support | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 2 - Knowledgeable Certification : Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203 Key Responsibilities Messaging Engineers primary responsibility is to provide support to an organization s messaging infrastructure to help them meet th...

Role & responsibilities Provides technical assistance for an organization's hardware, software, and network issues, focusing on troubleshooting, installation, maintenance, and user support to ensure smooth operations and user productivity. These responsibilities include resolving technical problems, setting up workstations for new employees, managing technology inventory, upgrading systems, documenting issues, and providing user training and guidance. Preferred candidate profile Graduate Immediate joiner

Roles and Responsibilities E-mail configuration Installation & Troubleshooting: - Antivirus, MS office, Mailing clients and other software - Hardware, Desktop & Laptops - Network Printer & Scanner - Operating System - Windows Patch management for desktops, laptops Troubleshooting all network and application issues Desired Candidate Profile Should be self-motivated and a self-starter Should be able to thrive in a performance-driven environment Good communication skills Willing to work in weekly 6 days working pattern. Male candidates only Relevant experience: 1- 3 Years, with no gap in career Education: BE/B. Tech/3 years Diploma/BSc/BCA/ Any graduation in computers Location : Ahmedabad

Hiring for CMM 5 Level Org!!Providing a Single Point of Contact (SPOC) for assistance with IT services under scope.Log IT related tickets (incidents, service requests, events) from users- (received through phone, mail, logged tickets in the tool) Required Candidate profile Designation:Desktop Support Enigineer L2 Experience:2+ Years Location:Noida Qualification:Graduate Contact: snehapawar@peshr.com/7021769496

Role & responsibilities 1) Monitor the Bin in which tickets are assigned to the engineer 2) Provide Hands and Feet support on the tickets assigned to the engineer 3) Ensure tickets are assigned to correct team in case they have been wrongly assigned 4) Update the ticket with resolution steps and choose correct resolution category and close the ticket on time 5) For critical incidences, the required data such as Ping and Trace, etc. response is taken from/ for process and given to service desk 6) Troubleshooting and resolving OS related issues 7) Troubleshooting and resolving mail client and collaboration client related issues 8) Configuring the print solution and resolving printing problems ...

Designation: Desktop support Engineer Experience: 0 – 2 Year Qualification: Any degree/Any Graduate (2017 to 2024 ) Gender: Male /Female Salary: 2Lpa to 3.25Lpa Location: Chennai , Hyd , Bangalore Contact call or what up Subhasri HR 7550 143 827 Required Candidate profile Need to bring resume hardcopy and passport size photo. Fresher and experience can apply Perks and benefits Medical insurance, cab facility

Join with us IT Infrastructure L1 Support | Mumbai(On-site) Are you passionate about IT support and love solving technical challenges? Heres your chance to work with one of Indias fastest-growing financial services firms! Position: IT Infrastructure L1 Support Location: Mumbai , Bangalore, India Experience: 2 3 years Notice period : Immediate - short joiners (Serving np) * Note : Profiles that are matches with above criteria will be contacted for further process. What You’ll Do Be the first point of contact for IT-related queries via phone, email, and ticketing systems. Troubleshoot issues like: Password resets Printer & email setup Software installations Desktop/laptop support Basic network...

Responsibilities: Configuration of desktops & laptops to the new joiners. Configuration of desktops for Work at home employees. Maintain inventory of Hardware assets. Address user tickets regarding hardware, software, and networking. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions. Conduct remote troubleshooting. Test alternative pathways until you resolve an issue. Record technical issues and solutions in logs. Direct unresolved issues to the next level of support personnel. Skills required: Excellent knowledge of desktop and laptop & printer hardware. Excellent knowledge of desktop/laptop internal components. Hands-on hardware troubleshooting...

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues on Windows operating systems. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot LAN connectivity issues using tools like DNS, DHCP, Active Directory. Perform OS installations (Windows) and outlook configuration for new hires. Utilize ticketing tools to track and manage service requests from clients. Desired Candidate Profile 1-2 years of experience in Desktop Support or related field. BCA degree in Computers or Computer Applications required; relevant certifications preferred. Proficiency in PC assembling, software installation, desktop...

Desktop Admin Officer (Female) Location: Phase 8B, Mohali Experience: 6 months to 1 year Salary Range: 12,000 15,000/month Preference: Female candidates preferred Job Type: Full-time, On-site About the Role: We are looking for a hardworking and growth-oriented Desktop Admin Officer to join our team. The ideal candidate should have basic knowledge of computer systems and a willingness to learn and grow in the IT field. This is a great opportunity for someone at the start of their career who is eager to gain hands-on experience. Key Responsibilities: Assist in setting up desktops, laptops, and other office devices. Perform software installations, updates, and basic configurations. Troubleshoot...

What is DNS & DHCP and its use ? -What is IMAC in asset Management? -What is Office 365 & its Licences ? ( Different between E1 & E3 License) ? -What are the steps for network printer installation ? -How to add a system in Domain and what are the steps for that ? -What is the difference b/w incident & service request ? -What is theResponse & resolution time for P1, P2 & P3 tickets ? -What the default IP address ranges for Class A, B, C, and D ? -What is the use of tracert command ? -What is BSOD error and how to resolve it ? -Reason for 3 beep sound and continuous beep sound in system ? -My system was previously on sharing mode and it was used by 4-5 other users as well but now i want to res...

Maintain accurate inventory of all IT hardware across all sites. Conduct physical verification of all production and non-production of IT hardware Reconciliation of physical inventory Vs. fixed asset register Vs. tracking tool (GI) Vendor coordination and follow ups. Ticket management within prescribed SLA within required tools Process adherence & compliance regarding asset management. Technology asset management is an essential responsibility.

Seasoned Desktop Support Engineer optimizing IT infrastructure and enhancing user productivity. Expertise in cloud-based systems, cybersecurity, and AI-driven troubleshooting,

Candidate must have: Infrastructure Knowledge – Experience in supporting meeting rooms and video conferencing (VC) rooms. Coordination Skills – Ability to support network and server administrators, and coordinate.

Job Title: Desktop Support Engineer Position Overview We are seeking a dedicated and skilled Desktop Support Engineer to join our dynamic team. This role is essential in ensuring that our employees have the necessary technical support to perform their duties efficiently. As a Desktop Support Engineer, you will be responsible for troubleshooting and resolving hardware and software issues, providing exceptional IT support, and maintaining a seamless desktop environment. This position offers an exciting opportunity for individuals looking to grow their careers in the IT support field. Key Responsibilities Provide on-site technical support for desktop hardware and software issues. Diagnose and r...

You are seeking a skilled and experienced Hardware Networking Engineer to join the team. Your role will involve expertise in various hardware technologies, including optical fiber networking, Cat6 and Cat6A networking, Wi-Fi networking, EPEBX and IPEBX networking, camera installation and configuration, laptop and desktop troubleshooting, server installation and configuration, and access control systems. Responsibilities: - In-depth knowledge and hands-on experience in designing, implementing, and troubleshooting optical fiber networking infrastructure. - Proficiency in the installation, termination, and testing of Cat6 and Cat6A cabling systems, following industry standards and best practice...