248 Desktop Troubleshooting Jobs - Page 9

1. Technical Support 2. Installation & Configuration 3. Troubleshooting 4. Network Support 5. User Assistance 6. Documentation 7. Collaboration Looking for a Candidate with exp. in desktop support with networking, hardware and troubleshooting.

Roles and Responsibilities Provide technical support to users through phone, email, or in-person visits. Troubleshoot hardware and software issues on laptops and desktops. Configure new user accounts and manage existing ones. Install software applications as needed. Assist with LAN troubleshooting and network connectivity issues.

Job Title: Desktop Support Executive Experience: 2-4 Years Location: Thane Job Type: Full-Time Job Summary: We are looking for a Desktop Support Executive with 2-4 years of experience to help our team by supporting computers, printers, and other IT devices. You will assist employees with technical issues and ensure their systems run smoothly. Responsibilities: Provide technical support for desktops, laptops, and printers. Install and set up hardware and software. Troubleshoot issues with Windows, MS Office, and basic network problems. Help with email setup, password resets, and user accounts. Maintain IT equipment and keep records updated. Support remote access (VPN, remote desktop tools). Coordinate with vendors for repairs or services. Requirements: 2- 4 years of experience in desktop or IT support. Good knowledge of Windows OS and Microsoft Office. Basic understanding of networking and Active Directory. Strong communication and problem-solving skills.

• Branch Visits of assigned branches in the base location . • Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches. samiksha@peshr.com 7498446998 Required Candidate profile • Engineer should be well versed in remote support. • Engineer should have good communication skill and technical knowledge. 0 - 2 Years Exp Location Rajkot General Shift (9:30 AM to 7:00 PM)

Hiring for IT MNC Company.Office 365 Concept (configuration, installation)MS-office 2010,2013,2016 Product (mainly outloo)Basic knowledge of McAfee drive encryption.Basic Networking knowledge(IP, Subnets, VPN).Hardware knowledge(backup, blue dump) Required Candidate profile Designation:Desktop Support Engineer L1 Location:Lower Parel Experience:1 Year Contact:snehapawar@peshr.com/7021769496

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Switches and Routers Knowledge of network troubleshooting,Ethernet and IP configuration 2014 to 2024 batch Male candidates only

Roles and Responsibilities E-mail configuration Installation & Troubleshooting: - Antivirus, MS office, Mailing clients and other software - Hardware, Desktop & Laptops - Network Printer & Scanner - Operating System - Windows Patch management for desktops, laptops Troubleshooting all network and application issues Desired Candidate Profile Should be self-motivated and a self-starter Should be able to thrive in a performance-driven environment Good communication skills Willing to work in weekly 6 days working pattern. Male candidates only Age Criteria - less than 30 years Relevant experience: 1- 4 Years, with no gap in career Education: BE/B. Tech/3 years Diploma/BSc/BCA/BA Location : Trichy

Hi, We have an opening with Desktop support Role. Tech Check / Desktop Support/24/7 Work from office Desktop Support Engineer Job Responsibilities Providing phone, email, remote, and in-person support to troubleshoot various technical problems Installing and configuring computer hardware, software, peripherals, and networking equipment Resolving issues with internet connectivity, printers, scanners, phones, and other equipment Performing troubleshooting to diagnose system failures and identifying root causes Managing technology inventory and placing orders for equipment Escalating complex issues to the appropriate teams if unable to resolve them independently Providing new system orientation and training to end users Documenting technical issues and solutions in a ticketing system

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users? machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills Ability to differentiate between different type of IT assets Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 Understanding of desktop applications and how do they work, installation and uninstallation Ability to support users in business applications based on SOP?s Troubleshooting Desktop/Application remotely Ability to carry out Disk management, Disk Encryption, Wireless configuration Ability to check utilization and availability, ability to perform start up and shut down services by following SOP Ability to Install and configure email client, troubleshoot connectivity issues Ability to troubleshoot calls for printers and copiers locally and remotely Basic Networking (Protocols/OSI Layers/IP address) Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain ? (For MSP and Enterprise)

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users? machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP?s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Shift Timings : There will be a rotational shift timing as mentioned below - NASA - 8 :30 PM to 5 :30 PM (IST) APAC - 9 to 6 PM (IST) EMEA - 11 AM - 8 PM (IST) Split shifts - 4 PM to 1 AM and 2 PM to 11 PM (IST) Key Responsibilities Taking inbound emails/calls/tickets from users with technical IT issues (software & hardware) with the view to resolving by providing a high level of customer service. Responsible and accountable for the tracking of incidents, change management and requests from initial identification through to resolution, ensuring that appropriate. categories for logging and escalating incidents and requests are used. Interact with users to resolve IT-related issues and provide IT Support in a timely manner in line with company SLAs. Provide end-user IT support for internal RWS employees, ensuring that the end-to-end customer experience is positive, consistent and high quality. Manage Service Desk (IVANTI) tickets to ensure all cases are dealt with on time; end user support may be provided face to face, via phone, email, TeamViewer or MS TEAMS. Performing basic and intermediate level technical troubleshooting for issues/problems as per the scope defined. Asking the customers targeted questions to quickly understand the root of the problem and escalating promptly if required. Keeping track of the issues through to resolution (if the issue can be resolved within the scope of the 2nd Level), within agreed time limits. Escalate complex incidents to appropriate upper-line support members in line with company processes to ensure customer demands are met. Provide support for Windows operating system and software installations and upgrades using SCCM. Troubleshoot environments including VMware vCenter, Windows Server, EMC SAN storage and backup technologies. Responsible for planning and organizing daily workload. This includes prioritizing service calls and adjusting work plans to support high-priority calls to meet operational requirements. The types of support provided will include the use of remote-control software and email or phone call or chat support to RWSs Global user base. Responsible for the management of all issues assigned to them through the Service Desk incident management system. Ensuring that the status and history of issues are monitored, updated and closed on completion. Responsible for ensuring that all policies and procedures are followed and propose changes to support processes to improve the quality of service. Following security processes in line with company processes and regulations. Follow procedures, maintain documentation and standards and collate and submit asset information as required. Gathering and documenting as much information as possible for the escalation teams to perform an advanced investigation on the issue. Collaborate with other teams like Business Applications, etc., when the resolution of the reported IT issues is dependent on the change or fix which is to be implemented on the application side. As part of continued development, the role will require ad-hoc project work to be carried out. Skills & Experience 4 6 years’ experience within an IT support environment. Windows Server 2012/2016/2019/2022. Microsoft Office, Active directory and O365. Windows Desktop 10/11. Microsoft Exchange. Basic Networking protocols TCP/IP. Antivirus technologies. Internet technologies (WWW \ FTP \ EMAIL \ TCP\IP \ VPN). Expertise across multiple ITSM tool sets. Proven expertise in reducing call volumes through trending and service improvement. Previous experience working within a customer-focused environment is essential. Strong fault-finding skills, combined with the ability to guide people remotely through IT systems to gather pertinent information. Good verbal and written communication skills (English). Excellent email/telephone manner and good interpersonal skills. PC literate with working knowledge of using Email and Microsoft packages. Willingness to work in shift-based schedule.

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For More Details Call : HR smitha @ 9880964847(Call or whatsapp ) Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.75 LPA Shifts- Voice process ( Day Shift ) / Non voice ( US shift ) HINDI MANDATE Reqards, Smitha HR TEAM

Hiring for IT MNC Company.Strong Technical knowledge in supporting End user issues on Hardware, Win OS, Messaging, Applications, Outlook 365, AD Exchange server etc.Experience working in Remote support Tool , ITSM Ticketing Tool, Corporate Technology Required Candidate profile Designation:Desktop Support Engineer L1 Location:Gurgaon Experience:1 Year Contact:snehapawar@peshr.com/7021769496

Hiring for IT MNC Company.Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Collaborate with other IT teams to resolve complex technical issues Required Candidate profile Designation:Desktop Support Engineer L1 Location:Ahmedabad Experience:1 Year Contact:snehapawar@peshr.com/7021769496

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills 1. Ability to differentiate between different type of IT assets 2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 3. Understanding of desktop applications and how do they work, installation and uninstallation 4. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issues 9. Ability to troubleshoot calls for printers and copiers locally and remotely Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain - (For MSP and Enterprise)

Hiring for IT MNC Company.Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Collaborate with other IT teams to resolve complex technical issues Required Candidate profile Designation:Desktop Support Engineer L1 Location:Baroda Experience:1 Year Contact:snehapawar@peshr.com/7021769496

Install, configure, and troubleshoot key business applications like CompuTax, Webtel, Tally Server, CCH, and mail systems Maintain and upgrade hardware (laptops, desktops, servers) and coordinate with vendors for out-of-warranty support Required Candidate profile 3 months Contractual role 3rd Party Payroll Desktop Support Engineer

Role & responsibilities Preferred candidate profile Perks and benefits

Responsibilities: Provide desktop support & engineering solutions Troubleshoot hardware issues on desktops Install OS, configure networks & printers Assemble PCs, install Windows & troubleshoot problems

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For More Details Call : HR Krithika @ (Call or whatsapp ) Email ID : Krithikathejobfactory@gmail.com Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.5 LPA For More Details Call : HR Nivetha @ 9035369666 / 9880952642 (Call or WhatsApp ) Email ID : Nivetham@thejobfactory.co.in

Qualification : BE/BTech /MCA, MSC Batch : 2018-25 Passed outs Exp:0 to 5yrs Work Under Third party or Direct Payroll in Top MNC Skills: Communication/Knowledge in H/N Preferred Male Location: Chennai/Bangalore Salary : 15-40k CT : Bala 7305455719 Required Candidate profile Looking for Hardware Network Engineers Having Career Gap? Unable to get JOB in IT? Workng in NON-IT? NO WORIES We will help you to get IT job location Chennai Intersted Candidate CT-7305455719 T & C

HIRING FRESHERS OPENINGS BE B.TECH CSE,IT,ECE,EE,MCA 2022,23,24 Passout with Good communication Immidiate Joiner Only

Hiring Desktop Troubleshooting specialist Location- Mohali Salary - 20k to 30k Qualification- Graduation Exp - 1+ year in desktop troubleshooting Call/WhatsApp@7986969965

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users? machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. eg, Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP?s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Greetings from Osource Global Private Limited!!! Osource Global is where professionalism, modernity, and industry leadership converge in the realm of IT solutions and outsourcing. We are a leading platform-enabled business process management company, specializing in delivering end-to-end outsourcing solutions with our IT-products. Were pioneers and trusted partners who've been at the forefront of innovation for over two decades. Osource has a rich legacy of 20+ years, during which we've become industry leaders, serving as trusted partners to over 850 clients worldwide, with 1000+ live projects currently. With operations spanning India, the Middle East, and Australia, Osource Global boasts a team of over 2,200 professionals dedicated to achieving our clients' success. Our portfolio of cutting-edge IT products caters to a wide array of industries, including Banking, Hospitality, Pharma, Media, Healthcare, and more. With a global presence spanning 29+ countries, Osource is your global partner in technology solutions. Our expertise lies in F&A Outsourcing, HR Outsourcing, Payroll Management & Software Development, Accounts Payable, Fixed Assets Management, Leave & Attendance System, Document Management Solution, HRMS and HR Operations. What sets us apart? Our commitment to professionalism and innovation. We're agile and forward-thinking, dedicated to providing high-quality products that drive transformation in businesses worldwide. Join us on this journey where the future meets expertise. PFB JD for Desktop Support Engineer Male Candidate preferred Strong knowledge of Microsoft Office application and Windows operating systems ( 7 / 8 / 10 ) Installation, Configuration and Troubleshooting Outlook / Printers / PC / Network Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Certifications, But not Mandatory (MCP / MCITP / MCSE / MCSA / A+ / N+) Knowledge of DC / ADC / AD / Group Policy. Support the following technologies: Microsoft Office 2007 to 2016 products Outlook, Word, Excel, Access, Internet Explorer, Windows XP/7/8, desktops, laptops, printers, NICs, basic LAN/WAN connectivity and others as assigned. Monitor daily backups. Should have Basic knowledge of DNS, DHCP, Mail Server, and Linux. Implementing 24x7 production support procedures