Desktop Support Engineer

2 - 4 years

3 - 4 Lacs

Bengaluru, Mumbai (All Areas)

Posted:13 hours ago| Platform: Naukri logo

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Skills Required

Desktop Support End User Support MS Office OS Installation IT Helpdesk Windows Installation Remote Support Printer Support VPN Ticketing Tools LAN Bitlocker

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description OS installation from USB devices or network boot, VPN client configuration and support for remote users, Password reset, expiry, new users, deletion of users in active directory, Printer installation, configuration and support - both USB & Network, Hardware trouble shooting of desktops & laptops, Knowledge of components like hard disk, rams, processors, motherboard in computer, Ticketing tool for call logging & call analysis, Follow-up with end users to provide status updates, Coordination with hardware vendors (Dell, Lenovo, HP etc) for online support, Maintaining IT Asset inventory, Coordinate with vendors to procure IT related equipments or peripherals, Antivirus support, Remote session for out of office users, Familiar with Windows OS & MS Office, Email setup in MS Outlook (IMAP & POP account knowledge), Basic network troubleshooting like LAN & Wi-Fi, User data backup & restore, Ms office O365 support & experience in teams & Onedrive, Setting up laptop with projector & conferencing equipments Basic support on Macbook & other Apple devices. MDM (Intune exp) VDI (any citrix or VM) Interested candidate can share their updated resume on below contact No along with below details. Vrushali (HR) Mobile (Whatsapp) No. - 9920105763 ------------- Complete Name - Age - Education Qualification - Technical Qualification - Total IT Experience - Working status - Notice period - Last working day (if not working or serv notice period) - Currently living in - IT career started - Current annual CTC - Current monthly in hand - Expected annual CTC - Married/ Unmarried - Vaccination status - Physical Disability - Availability for face to face interview (Y/N) -

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