Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Mumbai
>
Diverse Lynx
>
Desktop Support Engineer

Desktop Support Engineer

Diverse Lynx

4 - 9 years

3 Lacs

Mumbai

Posted:17 hours ago| Platform:

Apply

Skills Required

Networking IT support Support services Hardware Management Troubleshooting microsoft Desktop support Technical support Technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

We are seeking a skilled Desktop Support Engineer with at least 4 years of experience to provide technical support and assistance to end users. The role involves diagnosing and resolving hardware, software, and network-related issues, both on-site and remotely. The ideal candidate will have strong troubleshooting skills, a customer-centric approach, and the ability to manage various support tasks effectively.

Key Responsibilities:

Respond to user tickets related to hardware, software, and network issues.
Install and configure software, drivers, and computer peripherals.
Provide technical support on-site and remotely via remote access tools.
Troubleshoot and resolve issues related to audio/video equipment, including projectors and microphones.
Assist users with virtual meeting setups on Zoom, Microsoft Teams, and Google Meet.
Deliver IT support services to internal and external users.
Guide users with clear, step-by-step instructions to resolve technical issues.
Customize desktop applications to meet user or client requirements.
Recommend hardware and software upgrades as needed.
Maintain detailed logs of support tickets, resolutions, and maintenance activities.
Escalate unresolved issues to higher-level support teams when necessary.
Ensure all systems and workstations are operating efficiently.
Create and maintain technical documentation and user manuals.
Stay updated with emerging technologies and relevant industry trends.

More Jobs at Diverse Lynx

Payroll and Pensions

Hyderabad

4 - 6 yrs

INR 1 - 5 Lacs

React JS Developer

Chennai

5 - 6 yrs

INR 7 - 8 Lacs

Redhat linux

Bengaluru

2 - 7 yrs

INR 4 - 8 Lacs

SAP CO Professionals

Bengaluru

2 - 7 yrs

INR 4 - 8 Lacs

Java Professionals

Bengaluru

8 - 10 yrs

INR 7 - 11 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Mba Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Diverse Lynx

Information Technology and Staffing

Indianapolis

51-200 Employees

739 Jobs

Key People

Sandeep Firke

President
Navneet Kumar

CEO

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Desktop Support Engineer