Job Title: Clinic Manager Company: Derma Magnetica (Kishangarh) Skin, Laser, and Hair Transplant Clinic Location: Kishangarh, Rajasthan, India About Derma Magnetica: Derma Magnetica is a leading and reputable clinic in Kishangarh specializing in advanced dermatological treatments, laser procedures, and hair transplantation. We are committed to providing exceptional patient care, utilizing cutting-edge technology, and maintaining a comfortable and professional environment. Job Summary: We are seeking a highly organized, motivated, and patient-focused Clinic Manager to oversee the daily operations of our Derma Magnetica clinic in Kishangarh. The Clinic Manager will be responsible for ensuring the smooth and efficient functioning of all aspects of the clinic, including patient scheduling, staff management, financial administration, inventory control, and maintaining a high standard of patient satisfaction. The ideal candidate will possess strong leadership, communication, and problem-solving skills, along with a passion for delivering excellent healthcare services. Responsibilities: Operational Management: Oversee and manage the day-to-day operations of the clinic, ensuring efficient workflow and adherence to established policies and procedures. Develop and implement clinic schedules, ensuring adequate staffing levels to meet patient needs. Maintain a clean, organized, and welcoming clinic environment, ensuring compliance with hygiene and safety standards. Manage and maintain medical supplies and equipment inventory, ensuring timely ordering and cost-effectiveness. Coordinate with external vendors for maintenance, repairs, and other necessary services. Staff Management: Supervise, train, and evaluate clinic staff, including front desk personnel, nurses, and other support staff. Foster a positive and collaborative work environment, promoting teamwork and professional development. Conduct regular staff meetings and provide constructive feedback to enhance performance. Manage staff schedules, time-off requests, and ensure adequate coverage. Assist in the recruitment and onboarding of new staff members. Patient Management: Ensure exceptional patient experience by maintaining a patient-centric approach. Oversee patient scheduling, appointments, and follow-ups, ensuring accuracy and efficiency. Handle patient inquiries, concerns, and complaints in a professional and timely manner, striving for resolution. Maintain patient records with confidentiality and accuracy, adhering to relevant regulations. Implement strategies to improve patient satisfaction and retention. Financial Administration: Manage billing and payment processes, ensuring accuracy and timely collection. Monitor and control clinic expenses, adhering to the budget. Prepare and submit regular financial reports to the management. Work with accounting personnel to ensure accurate financial record-keeping. Compliance and Quality Assurance: Ensure the clinic operates in compliance with all relevant healthcare regulations, laws, and ethical standards. Implement and monitor quality assurance programs to maintain high standards of service delivery. Participate in audits and inspections as required. Stay updated on the latest industry best practices and implement relevant changes. Marketing and Business Development: Assist in the implementation of marketing strategies to attract and retain patients. Maintain a positive image of the clinic within the community. Identify opportunities for clinic growth and development. Qualifications and Experience: Proven experience (minimum of 3-5 years) in a clinic management role, preferably in a dermatology, cosmetology, or similar healthcare setting. Strong understanding of clinic operations, patient management, and financial administration. Excellent leadership, communication (both written and verbal), and interpersonal skills. Proficiency in using clinic management software and electronic health records (EHR) systems. Strong organizational, problem-solving, and decision-making abilities. Ability to work independently and as part of a team. Knowledge of local healthcare regulations and compliance requirements. Fluency in Hindi and English is essential. Knowledge of local Rajasthani dialects would be an advantage. A positive attitude and a genuine commitment to providing excellent patient care. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
