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Home
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Jobs in kharar
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CHANDIGARH UNIVERSITY
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Deputy Manager

Deputy Manager

CHANDIGARH UNIVERSITY

8 years

0 Lacs

kharar punjab india

Posted:4 hours ago| Platform:

Apply

Skills Required

management leadership drive strategies staffing scheduling compliance communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Call Center Manager / Deputy Manager

Location:

About the Role

Call Center Manager / Deputy Manager

Key Responsibilities

Lead, train, and manage outbound and inbound calling teams.
Drive
sales conversions
,
revenue generation
, and ensure
target achievement
.
Monitor operational performance and track key KPIs for continuous improvement.
Implement strategies to reduce
shrinkage
and
attrition
.
Manage staffing, scheduling, performance reviews, and team motivation.
Ensure compliance with operational processes and quality standards.
Coordinate with internal departments to meet organizational goals.

Required Qualifications & Experience

Minimum
8 years of experience
in call center operations, sales, or team leadership roles.
Proven expertise in
team handling
,
inside sales
, and performance improvement.
Strong experience with outbound & inbound operations.
Excellent communication skills and a presentable professional demeanor.
Graduation
is mandatory.
Immediate joiners preferred.

Compensation

Competitive salary with a
decent hike on last drawn CTC
for deserving candidates.

How to Apply

Interested candidates can share their resume at:

anjali.hrd@cumail.in

7814304289

Immediate joiners are strongly encouraged to apply.

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