Deposit Operation & Cash Management- Associate/Sr. Associate/ Delivery Manager (Night Shift)

Deposits Operations and Cash Management- Associate/Sr. Associate/Delivery Lead, Gurgaon - US Shift (6:30pm to 3:30am IST)

Key Responsibilities

• Maintaining deposit account services as per client requests
• Setting up different Treasury Products –BIB/Wires/ACH/Lockbox, DDA etc.
• Outgoing and incoming wire details, modification, wire investigations, exceptions reviews and Reconciliation
• Debit card support including limit changes, card re-orders, stop payment and other support
• Detailed ACH, Checks and Deposit related reviews including Returns, image check deposits
• Other Deposit activities such as Daily Recon, Inactive/Dormant Account Support, OD Monitoring, & others
• Reviewing OD/NSF status and accounts for activation, revoking, reinstating, and waiving
• Payments Reconciliation and Exception Item Monitoring
• Setting SWIFT payment system and generating associated codes
• Account opening and onboarding process, ensuring all required documents and information are collected accurately and efficiently.
• Provide exceptional customer service by addressing inquiries, clarifying account options, and resolving any issues related to account opening.
• Opening different deposit accounts i.e. individual, Joint, Legal Trust, Escrow Deposit and business accounts in Deposit Originations, and other applications. Updating signature card and its details in application
• Adhere to the process guidelines and create process flow/documentation.
• Create Quality Control reports and perform root cause analysis.
• Set deadlines, assign responsibilities, and monitor and summarize progress of project.
• Prepare reports for upper management regarding status of project.
• Communication with client basis the process requirement
• Ensure compliance with the Bank’s data governance policies, standards, and operational procedures.
• Meet strict deadlines and ability to work under pressure

Key Competencies

• 2-10 years’ experience in end-to-end treasury implementation services, Deposit Operations and Cash Management
• Working knowledge of applications like nCino, IBS Insight, Deposit Originations, BBC Lite, Fiserv, PEP+ etc.
• Excellent knowledge of payment operations and reconciliation covering wires, ACH, SWIFT
• Good understanding of Deposit Account Opening lifecycle with understanding of document and Procedures
• Understanding of KYC procedures like CIP, CDD, ECDD, Identity Theft, OFAC and FACTA in accordance with US Patriot Act
• Understanding Treasury lifecycle with understanding of documents
• Understanding of documents required for due diligence check and different type of account opening.
• Flexible in work to various projects in Banking Operations based on the client requirement.
• Good understanding of Commercial Lending Products and lifecycle
• Commerce Graduate / MBA (Finance)
• Good coaching and mentoring skills
• Excellent written and spoken communication skills