Demonstration Specialist

Job Description

Role & responsibilities Demonstration Specialist will showcase EPIL products or services to potential clients, often through live presentations and interactive demonstrations. They highlight product features, benefits, and value propositions, while also addressing customer questions and gathering feedback. Their role is crucial in bridging the gap between technical teams and customers, ultimately influencing purchasing decisions. Key Responsibilities: Product Expertise: Possessing in-depth knowledge of the products or services being demonstrated, including features, benefits, and technical details. Demonstrations: Conducting engaging and informative live demonstrations to potential customers, showcasing the product's value and addressing their needs. Customer Interaction: Interacting with customers in a friendly and approachable manner, answering questions, and providing tailored solutions. Sales Support: Assisting the sales team by providing product information, creating interest, and potentially contributing to sales targets. Product Knowledge Updates: Staying up-to-date on product updates, new features, and industry trends to ensure accurate and compelling demonstrations Feedback and Reporting: Gathering customer feedback, analyzing demonstration performance, and providing insights to improve product offerings and demonstration strategies. Event Coordination: Participating in promotional events, trade shows, and product launches, setting up and maintaining demo stations. Training: Providing training on the use of products and services to customers and internal teams. Presentation Development: Creating effective demo scripts, presentations, and other materials to support demonstrations. Collaboration: Working closely with sales, marketing, and product development teams to ensure alignment and effective communication. Essential Skills: Excellent communication and presentation skills. Strong interpersonal and customer service skills. Technical aptitude and ability to explain complex information in a clear and concise manner. Ability to adapt to different audiences and tailor presentations to specific needs. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Proficiency in relevant software and tools used for presentations and demonstrations.