CRM Executive(Flats Handing over)

0 - 3 years

2 - 3 Lacs

Posted:9 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

(Prefer only for men)

Site CRM Roles & Responsibilities:

1.Conduct flat/villa walkthroughs with clients and address their queries.

2.Coordinate with the corporate CRM team for registration updates and flat status.

3.Prepare and share priority lists with project teams to ensure timely delivery.

4.Liaise with internal departments to ensure flats are ready on schedule.

5.Inspect flats thoroughly before client handover.

6.Communicate with clients (calls/emails/messages) regarding handover scheduling.

7.Arrange inspections/handover appointments and resolve client queries.

8.Share client inspection feedback with the project team and follow up on issue resolution.

9.Provide clients with regular updates on work progress.

10.Ensure a smooth handover process and guide clients to the fit-out team.

Key Skills

1.Strong communication skills to effectively coordinate with clients and internal teams.

2.Fluent in English, Hindi, and the local language for effective client interactions.

3.Proficient in MS Office tools like Excel and PowerPoint for documentation and reporting.

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