Demand Generation Specialist

0 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Customer Service Representative, your role involves following communication scripts for handling various topics and maintaining records of all conversations in a clear manner in the company database. Attending in-house educational seminars regularly is crucial to enhance your knowledge and performance. Your main objective is to achieve personal/team quality and quantity targets. Moreover, you are expected to establish sustainable relationships and actively engage clients by going the extra mile. Key Responsibilities: - Follow communication scripts for handling different topics. - Maintain records of all conversations in a clear manner in the company database. - Attend in-house educational seminars regularly to enhance knowledge and performance. - Achieve personal/team quality and quantity targets. - Establish sustainable relationships and actively engage clients by going the extra mile. Qualifications Required: - Strong communication skills. - Ability to work effectively in a fast-paced environment. - Good organizational skills. - Prior customer service experience is a plus.,

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