Delivery Manager

What do you need for this opportunity?Must have skills required:

Key Responsibilities:

• Lead and moderate all agile ceremonies for two distributed Scrum teams (Product Backlog Refinement, Sprint Planning, Daily Stand-ups, Retrospectives etc.).
• Own the end-to-end sprint cadence: prepare agendas, configure tooling (Jira, Confluence, Teams, SharePoint), track progress, and follow up on action items.
• Act as a delivery manager who proactively detects impediments early, proposes solutions, and drives them to closure - rather than purely facilitating.
• Serve as a backlog co-owner and sparring partner to the Product Owner: continuously groom items, challenge scope, and keep work lean, value-driven, and aligned to the product roadmap.
• Collaborate closely with business analysts, solution & technical architects, and digital-marketing stakeholders to translate high-level requirements into executable sprint plans and realistic release roadmaps.
• Monitor team velocity and capacity. Intervene quickly when stories risk spill-over, blockers emerge, or cross-team alignment is missing. In other words, "connect the dots" across teams.
• Champion pragmatic Agile/Scrum practices that adapts to Hilti's way of working, embedding lessons learned and industry best practices to nurture a mature, self-sufficient team.
• Provide frequent, concise status updates to global and regional stakeholders (Strategic Marketing, Global IT, external partners) and coordinate release planning.
• Be willing to get hands-on with SFMC: understand data models, automations, deployment mechanics, and release processes well enough to guide the team and de-risk delivery.
• Ensure end-to-end delivery of assigned work pages by engaging team members in relevant tasks, coordinating cross-team efforts and sharing regular updates with stakeholders.
• Preferable to have someone who works during or close to Malaysia working hours (+8 GMT).

Requirement / Proficiency Level:

• Requirements / Description
• Must have - 3 years of experience and aboveMust haveProven ability to work independently, anticipate issues, and unblock teams
• Must have - Deep understanding of Agile & Scrum and ability to tailor practices to teams' context
• Must have - Technical project or delivery management background (ideally on SaaS platforms)
• Must have - Release-planning expertise and experience coordinating multi-team deployments
• Must have - Experience using JIRAMust haveDirect, hands-on experience with SFMC (projects, operations, or architecture)
• Nice to haveWorked with Salesforce technology before
• Nice to haveExperience guiding teams through SFMC best practices on data design, automations, and deployments
• Thank you and let me know if you have any questions.