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Delivery Manager Manpower Staffing Services

10 years

0 Lacs

india

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

staffing inspection power service reports compliance leadership onboarding metrics retention contracts finance drive management communication crm

Work Mode

Remote

Job Type

Contractual

Job Description

Induspect (I) Pvt. Ltd. is a professionally managed

Third Party Inspection & Technical Manpower supply

company.Induspect provides Third/ second Party Inspection and technical manpower supply services Oil & Gas, Power, Infrastructure & Mining etc. with offices in Australia and India. In India our clients include Reliance Industries Limited, Larsen & Toubro etc.We have pool of experienced professionals spread all over Australasia and serve our clients in global locations.The company is ISO 9001:2015 certified that confirms our High quality Service Levels.Please visit www.induspect.com for further details.

Job Title

Delivery Manager – Manpower / Staffing Services

Reports To

Head of Operations / Director – DeliveryLocation:Remote (with travel as required)

Role Summary

The Delivery Manager oversees the end-to-end delivery of staffing solutions for domestic clients. Responsible for ensuring timely fulfillment, quality hires, compliance, and client satisfaction, this role combines leadership, operational excellence, and strong client relationship management.

Key Responsibilities

  • Manage full delivery lifecycle – from requirement intake to candidate onboarding and deployment.
  • Lead and motivate recruiters and operations teams to meet SLAs, KPIs, and client expectations.
  • Act as the main client contact for delivery performance and escalations.
  • Monitor metrics such as time-to-fill, retention, cost per hire, and service quality.
  • Ensure compliance with labour laws, contracts, and internal policies.
  • Collaborate with sales, finance, and operations to align delivery with business goals.
  • Drive continuous process improvement and operational efficiency.

Requirements

  • Bachelor’s degree (Master’s preferred).
  • 5–10 years’ experience in delivery or operations management within the staffing/manpower industry.
  • Strong client handling, team leadership, and communication skills.
  • Proficiency in ATS/CRM tools and workforce metrics.
  • Knowledge of compliance and labour regulations.
  • Financial acumen with focus on margins and cost control.

Key Performance Indicators (KPIs)

  • Time to fill
  • Retention/attrition rate
  • Client satisfaction (NPS)
  • Compliance & SLA adherence
  • Team productivity and utilization

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