2046 Delivery Management Jobs - Page 40

Roles and Responsibilities Business Development: Identify and acquire new clients in the IT consulting/staffing domain. Build strong client relationships and act as a primary point of contact. Generate leads through cold calling, networking, and other sales strategies. Negotiate contracts, terms, and close deals to meet or exceed revenue targets. Delivery Management: Manage the entire recruitment lifecycle including requirement gathering, sourcing, screening, and client submissions. Coordinate with internal recruitment teams to ensure timely and quality delivery of profiles. Ensure SLA adherence and client satisfaction. Monitor and improve delivery processes for efficiency and quality. Client Management: Understand client requirements and provide strategic consulting to meet staffing needs. Conduct regular follow-ups and review meetings with clients. Maintain and grow existing business accounts. Desired Candidate Profile 5-10 years of experience in Business Development Management or Delivery Management in IT Services & Consulting industry. Proven track record of success in managing multiple projects simultaneously while maintaining quality standards. Strong understanding of account management principles, including client engagement, handling, and relationship-building skills.

Role Purpose The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client. Do Oversee and manage service delivery by meeting all contractual/ SLA commitments Contract compliance & adherence Ensure all SLA parameters are met in the account Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review all projects in the account on various delivery parameters to ensure quality delivery as per budget and timelines Ensure that the service credits, performance incentives, penalty and penalty waivers are incorporated in the invoices Delivery governance across the accounts/projects Lead delivery teams to understand customer goals and key performance metrics and their thresholds for each project Ensure that the project performance parameters stay green for all accounts Monitor and review delivery dashboards/ MIS across accounts to track progress, forecast performance and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal/external stakeholders & senior leadership Ensure regular invoicing as per the contract terms and condition and performance Technical and/or Operational Issue Resolution Manage and resolve complex project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Acts as an advisor to service delivery managers to meet schedules or resolve technical or operational problems on a daily basis Acts as point of escalation for issues not resolvable by the service lines. Escalate issues with financial implication on the account to Account Head and other senior stakeholders Acts as an advisor to service line managers to meet schedules or resolve technical or operational problems Resource Allocation & Retention Ensure effective transition from the client with the well documented and clear process understanding along with the right manpower requirements with requisite skill and training to undertake delivery Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Responsible for establishing, leading and maintaining a skilled team of all delivery resources for an account on a daily basis Plan training batches to backfill client deliveries during crucial periods Ensure retention by offering relevant trainings and certifications of all allocated resources Ensure Process Excellence Partner with the assigned black belt for the account on regular basis to get feedback on account performance Prioritize and drive initiatives for continuous improvement to improve top line revenue and bottom line margins Present the business case for such initiatives to the clients to get their buy-in if required Drive and implement structured cadence around quality, both process and transactional. Conduct periodic meetings with clients and delivery teams daily status updates, service level requirement reviews, continuous improvement, change control and other informal meetings to share focus points, progress and successes. Contribute to revenue and profitable growth by ensuring the agreed revenue targets are met and by identifying opportunities in the form of new and/or adjacent work in the assigned account Ensure excellent service delivery of all products and solutions to achieve approved margin targets on assigned accounts and is targeted to improve account profitability. Regularly monitors and reports on financial health of the account and remedies any financial misses or anomalies Contribute to the revenue growth of the account by supporting the Account Head through new opportunity identification for deployment of new technology, growth solutions and services within the existing account/client Recognizes business needs and determines if our portfolio offering may be an appropriate solution Qualify and prioritize new opportunities in the funnel in the form of adjacent work in existing accounts Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility for retention and growth Prepare implementation plans and ensure efficient client on-boarding; present content strategy and annual delivery plan Partner with the process excellence team to incorporate and drive key Wipro initiatives and priorities in the account strategy such as Digital, Automation etc. Set direction for the team, track progress against targets through regular cadence calls and course correct as required Partner with the WFM, Hiring & HR team to ensure optimal resource allocation and maintenance of a ready skilled team of resources to avoid leakages and revenue loss Develop, manage and leverage relationships in account to build customer centricity Identify key stakeholders/ decision makers in client organization and develop and strengthen relationships with them Interact and engage with the client leadership to communicate and update progress against account plan, project delivery etc. Drive and attend Steering Committee meetings or Client Review meetings to regularly review project dashboards, discuss and resolve escalation points and course correct as required for high customer satisfaction and better quality of experience Act as client advocate and work with internal departments to ensure that client needs are understood and satisfied Liaise between the customer and internal teams Drive Delivery Transformation through automation and innovation focus Create and drive automation charter and related initiatives within account client (wherever applicable) Drive deployment of automation led solutions and service improvements to deliver value added services to the clients Build focus on and drive deployment of next generation hyper automation initiatives in coordination with Holmes team to enhance productivity, quality and speed of delivery Lead, develop and drive new ways of working (EOT, Digital, Agile etc.) and its capabilities within the account to improve quality, delivery speed and productivity parameters Mandatory Skills: Delivery Management. Experience: 5-8 Years.

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver 1. Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score Mandatory Skills: Salesforce Platform Development. Experience: 8-10 Years.

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix Team Management Team attrition %, Employee satisfaction score Mandatory Skills: IT Operations Management. Experience: 8-10 Years.

#Skill:SAP GTS#Exp:6 Years#Location:Pan India #Job description 1. Good knowledge in GTS Compliance Legal regulations under Embargo, SPL and Legal control 2. Should be familiar with Document type mapping/Item category mapping/Master data transfer/ change pointers. 3.Should have knowledge of BADI enhancements in ECC for document transfer. 4. Should be familiar with ECC-GTS integration- Enhancements, Configuration and reports related to document blocks and follow on document process. 5. Extensive knowledge required in Legal control exclusively on Europe , US and China related licenses both local and international. 6. Should be familiar with integration of GTS Compliance module with GTS Customs management. 7. Should be having experience in creation of Solution designs, functional specification and understanding of GTS tables. 8. Should have knowledge on the integration of GTS compliance with non-sap systems. 9. Should have experience in problem solving and advisory to Business on requirement forecasts. 10. Should have experience in the production release cycle, requirement forecast and hyper care support.

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix Team Management Team attrition %, Employee satisfaction score Mandatory Skills: Oracle Fusion Apps - HCM. Experience: 8-10 Years.

Roles & Responsibilities: Developing the Hyperscale Funding e2e Process to include claiming incentives, streamlining internal activities, and capturing in Partner Systems. Ensure the designed process for Deal/Funding registrations is implemented effectively across SBU NCE and submissions happen within defined timelines Collaborating and coaching the relevant stakeholders like Account Leads (GCP), Solution Architects, Delivery Managers, Partner Managers etc for them to understand the claim process to help with details to initiate the claims process. Responsible for ensuring the process is streamlined across entire SBU (4 BUs) through local SPOCs Develop, build, and document SME level knowledge on the various financial incentive programs available from Hyperscaler Build a network with relevant stakeholders at the Partner organizations Maintain a knowledge base and share best practices regarding funding requests. Generate periodic reports on funding utilization for the Partner Management and CoE Leaders, including a management tracker that illustrates the progress of all funding claims, and a financial report of how much is forecast to be successfully captured.

Key Responsibilities: Client Relationship Management: Establish and maintain positive relationships with clients through regular communication and personalized attention. Understand clients' needs, business goals, and challenges to provide tailored solutions. Client Engagement: Proactively engage with clients to ensure satisfaction and gather feedback on products and services. Address client inquiries, concerns, and requests promptly and professionally. Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell additional products or services to existing clients. Present new offerings and benefits to clients and negotiate favorable terms. Account Management: Manage a portfolio of clients, track account performance, and identify areas for improvement. Work towards meeting revenue and retention targets for assigned client accounts. Product Knowledge: Develop a deep understanding of the company's products and services to effectively communicate their value to clients. Issue Resolution: Collaborate with internal teams, such as customer support and technical departments, to address and resolve client issues in a timely manner. Contract Renewals: Monitor contract expiration dates and proactively initiate the renewal process with clients.

: Job Title Head of Networks India and Global Product Delivery Assurance Location Pune The Principal Technology Manager (PTM) has responsibility for planning, directing and leading one department, sub-area/group or a major function within a business unit or region. The focus of this role is to support and execute against the vision of the organization in Service Operations. The Principal Technology Manager creates goals and direction for teams and articulates the objectives to senior organizational leadership. The Principal Technology Manager can focus on one or more specialties within the Service Operations Profession. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance and Expectations Global Network Services (GNS) is responsible for the design, engineering, deployment and operation of the Deutsche Bank network. GNS supports all aspects of network infrastructure in over 2000 offices and branches in over 70 countries. The Global Head of Product Delivery Assurance for one of the product domains, Datacenter, Secure Connectivity or Workplace (Campus/Branches) works within the Network Demand and Integration function. This is a new role responsible to ensure the priorities for one of the 3 main product domains are aligned to overall GTI and GNS Strategy as well as within the main delivery functions in Network Engineering, Solution Deployment and Network Automation. This covers the aspects of Business Priorities, Strategy rollout, Technology Roadmap compliance, Platform Automation and Major Projects specific to the Product Areas whether business driven or by technology transformation, throughout the lifecycle. Functionally, the successful candidate will manage services globally. Work includes supporting the definition of the Product Strategy, developing Product Roadmaps and assuring their implementation, based on strategic business understanding and insights as to how new or existing services and technology can improve business outcomes. Support identification of market opportunities, translating those into product design, and driving strategies that result in a successful product launch, rollout and management through its lifecycle. Product Delivery Assurance is responsible to coordinate with engineering, deployment, automation, risk and operational functions to bring the product vision to life. Aspects including delivery capacity across the functions, plans and resolution of challenges. Working with a variety of people across multiple departments and organizations, understanding of the Banks technology at a deep level, collaborating with other product managers, infrastructure leads, architects and Operations, ensuring network products are in compliance with architectural principles, control and regulatory requirements. Strategic development of the product based on (documented) user requirements and plans. Act as a central function for all information of the product, ensure shared understanding of all functions involved, across the lifecycle. Driving the development and use of technical solution into a clear product set, ensuring the business needs of the Bank are constantly met throughout the lifecycle of the product. At any time, there may be multiple generations of the product existing in operation. One of the challenges is to optimize and minimize the number. Ensuring implementations are in line with expected timelines of the business and handover in production and operations. Ensuring development and rollout processes are globally uniform and implementations deliver uniform quality, in particular relative to configuration compliance and security controls. Analysis and optimization of the delivery experience for our customers to ensure that it is the same in each region. In this context, responsibility includes assurance of standardization of processes and procedures across different silos and regions. Automation will be an essential part of all future deployments, particularly in a hybrid cloud infrastructure landscape and the candidate has the task to drive and support the introduction of automation wherever possible. Customers and associated functions (e.g. CSO, CIO, other GTI platforms) advocate into the networks organization. The role will also act as the Head of Network Services in India providing administrative management oversight for all India based resources, reporting into the Head of Technology Infrastructure India (GTI). In this responsibility, the candidate coordinates a group of regional team leaders who cover most aspects of the Global Network Services organization in line with local requirements and strategy. The position is based on Pune, India. Local team leadership and management in a matrixed environment including performance evaluations, compensation discussion and other human resources responsibilities. Skills and Experience A highly proactive self-starting ethos, with strong customer focus, outstanding leadership, collaboration and problem-solving skills. A passion to deliver the very best service to the Banks business. The ideal candidate would be leading globally dispersed team members and has experience as a network engineer and/or technical product manager in this field. Strong leadership skills and experience in large infrastructure organizations, with the ability to effectively manage, influence and deliver in a globally matrixed organization. Minimum of 10 years of relevant experience of managing general networks including security practice (WAN, LAN, Routing, Switching, NMS, Firewalling, Authentication, DDI, modern security concepts such as ZTNA) Minimum of 5 years in leadership position in globally distributed Network Organization or -Product Management, with the ability to navigate in complex organizations. Expert knowledge of core networking or certifications such as CNP, CISSP, cloud relevant certifications. Good level of understanding of a broad range of IT infrastructure technologies, including modern Cloud and Hybrid Cloud infrastructures and methods, automation and orchestration methods and systems/platforms. Good understanding of the relevant networks market segment for on premise as well as cloud infrastructure relative to the core functions, security and management thereof. Excellent interpersonal- and active listening skill to communicate with various stakeholders including senior business representatives and to influence across different functions within and outside of the networks organization. Sensitivity to cultural differences in the global context and adaption of communication style to ensure effective collaboration. Clear English communication skills in written and verbal. Very good ability in problem solving and conflict resolution. Ability to identify and analyze problem, effectively resolve conflicts, find acceptable solutions and drive timely decisions. Proven operational and process experience, including an understanding of optimization- and quality improvement methodologies, day to day workload- and client escalation management. Team building skills, management and development of staff. Fundamental understanding of Project- and Program Management Graduate degree or equivalent experience / what the bank typically demands for such a technology leadership role. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleThird-Party Control Assurance AnalystCorporate TitleAssistant Vice PresidentLocationBangalore, India Role description The Third-Party Control Assurance Analyst is responsible for supporting the Bank with the execution of control assurance process for the relevant third-party vendors in line with the defined policy, process and guidelines. The analyst will be coordinating with relevant internal and external stakeholders to assess and verify third-party vendor control effectiveness to meet the organizations control requirements. The role is essential for monitoring third-party risks and enabling risk mitigation to protect the organization. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your Key Responsibilities: Conduct outreach to relevant internal stakeholders and third-party vendors to initiate the assurance process and gather responses to the assurance testing questionnaire including other necessary information. Support Service Owners and Vendor Managers in organizing governance meetings and preparing agenda to ensure continuous third-party vendor risk monitoring. Provide ongoing support to Service Owners and Vendor Managers by participating in governance meetings and answering queries related to Assurance Testing. Perform due diligence on third-party vendor by assessing gathered responses according to the defined internal process and guidelines. Escalate identified gaps to relevant Assessment Teams or 2LoD Risk Type Controllers. Assign risk scores to the third-party vendors according to the defined scoring matrix. Create and publish Assurance Testing risk assessment reports which outline identified risks, mitigation actions and outcomes. Support with setting up and conducting Assurance Testing training sessions for internal stakeholders such as Service Owners and Vendor Managers. Your Skills & Experience: Professional experience in either audit, risk management, compliance, procurement are an advantage Understanding of third-party risk management framework, processes and best practices Have a strong appreciation of risks, regulatory requirements and controls generally and in particular in the vendor outsourcing and service delivery environment Analytical, problem-solving and critical thinking abilities Ability to diagnose improvement areas across processes, tools and systems Excellent oral and written communication skills Relationship building and stakeholder management skill set How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: In Scope of Position based Promotions (INTERNAL only) Job Title: TPM External Engagement Manager LocationPune, India Corporate TitleAVP Role Description Third Party Management (TPM), part of Deutsche Banks Global Procurement function, is responsible for the processes that manage risks related to the engagement of third party vendors and outsourcing. TPM has driven a large-scale transformation to change the approach, process and technology for the third party risk management process. There is a significant focus from regulators and auditors on vendor risk and the way in which it is managed within DB. The role supports a team with global responsibility who manage responses to regulators globally, and activities needed for DB to meet key regulatory requirements in Third Party Risk. The role is required to drive and co-ordinate a range of activities, falling into two main areas, Content Production and Operational Management. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Creation and maintenance of core content covering key Third Party Management topic areas Sourcing and developing credible supplementary content to support regulatory engagements, senior management communications and ongoing business requests. Working closely with the External Engagement Lead and other senior stakeholders to agree and implement regular MI to support the TPM story to regulators. Creation and management of the global Third Party Regulatory Engagement Calendar, tracking all reporting submissions, inspections, meetings and audits related to third party lifecycle topics. Deliver effective management of Regulatory requests from regional, business and Regulatory Management Office stakeholders. Management of the third party section of the bi-annual PRA Branch Return, including production of the report, evaluation of the results, stakeholder management, presentation and submission of the materials. Coordination of requests to ensure timely responses supporting the annual EY audit. Contribution to regular (monthly) communications targeting key stakeholders to educate on new regulations, upcoming regulator meetings, audit interactions, news, etc. Management of the TPM Regulatory Team tracker, audit actions and findings tracker, to drive effective collaboration and delivery management across the team. Your skills and experience Ability to develop and deliver credible content Strong communication skills Self-starter, with the ability to work autonomously and drive engagement Proven experience working on major enterprise-wide transformation programmes Strong attention to detail How well support you

: Job Title Release Coordinator LocationPune, India Corporate Title AVP Role Description Oversee the end to end release process for ServiceNow Strong understanding of ServiceNow modules, SDLC and Agile methodologies Coordinate with various teams to ensure seamless deployment Effective communication of changes What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Develop and maintain release schedules for ServiceNow Upgrades and new features, release cycles Corodinate release activities with development, testing and ops team Oversee the E2E release process for release from development to deployment Manage and document release notes, run-book steps, release process documentation Develop and maintain roll back plans Your skills and experience The person required for the above position should have the following profile: 2-6 years of ServiceNow Release Management Experience Strong understanding of ServiceNow modules and functionalities Proficiency with ServiceNow Release Management Ability to manage multiple tasks and priorities Strong problem solving and analytical skills Excellent communication and collaboration skills How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleSecurity & Risk Delivery Manager Corporate TitleAVP LocationPune, India Role Description The Security Compliance & Risk Team is responsible for the overall security posture and risk governance across all End-User products and services. As delivery manager, you will be responsible for working directly with the EUC Security Compliance and Risk Manager and respective teams and stakeholders to respond to various regulatory and audit demands. This is also a dynamic role which will also entail leading collaboration and driving forward technology refreshes, the billing and various escalations for secure virtual desktops. Youll be a well-seasoned technologist with 10+ years of experience and will join a global team of other expert individuals that collectively make a large impact to our bank through creativity, innovation, and passion. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Must have strong relationship and project management skills. Drive delivery of risk and regulatory needs of the bank. Ability to distil / simplify technical information for presentation to senior management The ability to multi task, prioritize work and adapt during sometimes pressured situations. Experience of working in a Risk Function or Vendor Risk in a Technology Department Ability to lead discussions with Audit teams effectively Ability to effectively work with business users, developers and other technology colleagues outside of your direct team, across a broad range of business functions and at all levels of the organization Knowledge of Risk tools used in DB ie. GFMS, db SR / Ariba, NAR, Clarity, Waltz . Knowledge of Servicenow, MECM(SCCM), INTUNE, IT Hardware Asset management. Experience of working on coordinating activity related to Technology questionnaires received from regulators. Experience of operating within DBs Finding Management Policy (FMP) and Third Party Management (TPM) KOD Your skills and experience - Must have For Regulatory Audit and Response Effectively manage senior stakeholders in the EUC Technology Towers to manage the Risk & Control activities related to Security & Risk Team. The activities cover multiple risk areas incl. assessing and managing the risk log, remediation of risks, face off to audits, regulatory requests, governing technology risk metrics (incl Information Security), Security alerts, DR/BCM and vendor risk metrics. Evaluate evidence for closure of risk items in line with company policies. Face off to internal risk functions related to various risk initiatives and programmes. Presenting the Risk / Vendor Risk packs and providing updates to the Technology Tower Leads. The key objective here is to provide regular management updates with regards to the progress and challenges being faced regarding risk management activities. Managing regulatory responses for specific Technology towers. Numerous regulators and counterparties assess the banks IT security set up and the responses need to be provided in coordination with the Technology Tower areas appropriately and in a timely way. Actively suggest improvements and efficiencies that benefit the end user community and improve the overall risk processes with specific focus on the Vendor Risk processes. For the Secure Virtual Environment Experience with oversight and management of financial, operational risk, client-facing, and technical aspects of secure virtual environments or related technology. The candidate must have strong relationship and project management skills, be an expert in secure VDI technologies. Experience working with business clients to ensure adherence to relevant policies, including segregation of duties and least privilege access mandates; Govern the Provisioning vendor to ensure they are meeting SLA/KPI expectations, correctly following KOP and Change Management mandates, driving efficiency, accuracy and automation; Preparation of executive management reports and presentations; Experience with Tableau or other relevant dashboarding technology. Ensure on-going preparation of documentation/Key Operating Procedures and perform QA Familiarity with remote computing technologies like ZScaler, MFA, VDI environments, etc. Working knowledge of Microsoft Excel, Word, PowerPoint How well support you . . . . About us and our teams Please visit our company website for further information https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job Title Working Capital Risk Analyst , AVP Location - Mumbai, India Role Description Working Capital Risk Team is looking for bright candidates to support KYC analyses for (international) clients in Factoring programs. The role would suit for an individual looking to develop a deeper understanding of Know Your Customer processes, AFC Governance & related portfolio risk in a challenging fast-paced environment, where the team and individual can make significant contribution for the Global Corporate Bank Working Capital Risk Team. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Taking care of risk analyses for international companies with regard to internal/external policies, Key Operating Procedures and regulatory requirements especially with regard to Anti-Financial Crime, compliance and KYC Taking care of Screening/NLS of counterparties, looking after internal governance process and developing better ones Analyze and risk rating of incoming counterparties regarding Anti-Financial Crime and KYC Communication of analysis & rating results with stakeholders in Germany and clarify on open questions. Looking for further risk factors such as Sanctions and Embargoes, Fraud, Reputational Risks, etc. Contributing in finding management pertaining to audits and internal controls review Monitoring key Policies on regular intervals and ensuring we adhere with it Maintain internal reporting to ensure proper monitoring of completion Maintain internal Key Operating documents and develop new ones as and when needed. Your skills and experience Bachelors/Masters degree in Finance, Engineering and Economics/Applied Economics 8-10 years of work experience in relevant field of Anti-Financial Crime, Compliance Governance and/or Risk Management A good understanding of Trade Finance products especially Factoring Sound knowledge and understanding of the risks, control, compliance and regulatory environment and requirements in Banking with focus on Financial Crime and KYC Ability to challenge the status quo and can think outside the box Knowledge of advanced MS applications Strong communication skills with excellent English and German, both orally and written Effective organizational skills, i.e., the ability to manage multiple and often competing tasks simultaneously under tight deadlines and pressure. Decisiveness and performance oriented Ability to successfully navigate a complex, international organization, build strong relationships and work collaboratively with business and management Self-starter with ability to solve problems in an independent and successful manner, while supporting team goals/ objectives. Willingness to accept responsibility for tasks and projects How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Title: Delivery Manger- PLC, SCADA, MES & Embedded Systems Location: Pune, India Industry : Industrial Automation / Manufacturing Technology Job Type: Full-time | Leadership Role About the Role: We are seeking a highly experienced and visionary professional to lead our Industrial Automation (INA) vertical, focusing on next-generation solutions involving PLC, SCADA, MES, and Embedded Systems. This role will be pivotal in driving the roadmap, delivery, and innovation strategies for large-scale industrial automation and digital manufacturing programs. ________________________________________ Key Responsibilities: Lead and drive end-to-end execution of industrial automation projects integrating PLC, SCADA, MES, and Embedded systems. Define product/solution roadmaps and ensure successful implementation aligned with customer needs and global standards. Manage and mentor large teams of engineers, technical leads, and project managers across automation, embedded software, and digital manufacturing domains. Collaborate with global customers and internal stakeholders to understand business requirements and deliver scalable industrial solutions. Oversee system architecture decisions, ensure best practices in industrial communication protocols (Modbus, PROFINET, OPC-UA, etc.). Ensure seamless integration between embedded hardware/software systems and higher-level MES/SCADA/ERP layers. Track emerging trends in Industry 4.0, IIoT, digital twin, and AI/ML in automation and propose relevant adoption strategies. Maintain strong relationships with automation product vendors (Rockwell, Siemens, Schneider, etc.) and technology partners. ________________________________________ Required Skills & Experience: 1825 years of experience in Industrial Automation with a proven track record in delivering projects involving PLC, SCADA, MES, and Embedded Systems. Strong domain expertise in factory automation, process control, and discrete manufacturing systems. Hands-on knowledge of industrial automation platforms like Rockwell, Siemens, Mitsubishi, or Schneider. Deep understanding of MES platforms (Wonderware, Ignition, GE Proficy, etc.) and SCADA systems integration. Background in embedded system design and development, real-time systems, industrial communication protocols. Experience working in cross-functional and global delivery environments. Excellent leadership, communication, and customer engagement skills. Prior experience in digital transformation or Industry 4.0 initiatives is highly desirable. ________________________________________ Preferred Qualifications : Bachelors or Master’s degree in Electrical, Electronics, Instrumentation, or Computer Engineering. Certifications in industrial automation technologies or project management (e.g., PMP) will be an advantage. Exposure to cybersecurity in industrial environments, IIoT platforms, or cloud-based automation solutions is a plus.

Skills:. Project Management, Business Acumen, Project Implementation, Project Teams, Business, Project Planning, Management,. Immediate need for Technical Project Manager if interested share resume hr@cnsolutions.in. Total Experience :5 7 years. Notice Period:0 -30 days (Preferred). Work timing:3 PM 12 AM. Location:Gundy,Chennai. Share resume hr@cnsolutions.in. Bachelor's degree in a relevant technical field (e.g., computer science, engineering) or equivalent practical experience.. Proven experience as a Technical Project Manager in the Fintech industry, preferably in a startup environment.. Strong understanding of project management methodologies and Agile/Scrum frameworks.. Familiarity with Fintech concepts, such as payments, blockchain, data analytics, or compliance is plus.. Excellent leadership, communication, and stakeholder management skills.. Ability to thrive in a fast-paced, dynamic startup environment with changing priorities.. PMP, Certified Scrum Master (CSM) or other relevant certifications are a plus..

Global Leader Lending Transformation Industry Solution LocationBengalaru, Gurugram, Pune, Hyderabad Introduction We are building a modern Wipro. As an end-to-end digital transformation partner with the boldest ambitions, we seek individuals inspired by reinventionof themselves, their careers, and their skills. We strive for the constant evolution of our business and our industry, which has always been inherent in our DNAas the world around us changes, so do we. Industry Cloud & Digital (IC&D) provides a comprehensive set of consulting services, engineering capabilities, technology solutions, and business platforms for enterprises. Together with our extensive partner and hyperscaler ecosystem, we simplify, orchestrate, and accelerate the cloud journey for our clients, enabling progress to thrive. IC&D delivers a unified, integrated approach that offers a single source of truth for clients to achieve the greater potential afforded by the cloud. This new way of working brings together all of Wipros cloud capabilities to help our clients address their biggest challenges while delivering business transformation, innovation, IT agility, and optimization. As part of our organization strategic priorities, we have identified key client spends areas where there is significant technology expenditure and the opportunity to garner substantial wallet share through a Consulting-Led, AI-powered Industry solution approach. This endeavour requires solving high-value customer problems leveraging an end-to-end approach cutting across Consulting, Technology, Operations and incorporating partner and Wipro solutions. Overview of the Role As the Global Leader Lending Transformation industry solution, you will be responsible for owning and driving the business within Wipro, globally. This role involves leading efforts to bridge gaps between our technology solutions and client outcomes within the Consumer and Commercial lending sector. You will assemble and guide a cross-functional team with deep technical, consulting, and industry expertise to address the unique challenges and opportunities of our clients. You will focus on developing solutions and partnerships, bringing your team together to create these offerings. Additionally, you will manage the pipeline and work towards revenue targets. Your expertise in the Banking industry, specifically in lending , will be crucial in developing these offerings. Your role involves forging trusted relationships with senior internal and client stakeholders, ensuring that Wipros industry offerings align with their strategic objectives, and developing solutions that address complex industry problems. You will collaborate closely with Wipros Industry Solution Architects and leadership across sectors to design, propose, and implement solutions that deliver measurable client outcomes beyond cost efficiency. Key Objectives Bring an entrepreneurial mindset Create, refine, or reshape offerings to capture wallet share in high-spend areas Own and deliver the Business Plan Take the stage, ownership, and engage directly with clients and market teams Act as a market maker with the gravitas to have compelling conversations with clients and earn the respect of sales teams Drive business in conjunction with a cross-functional team covering Business Plan execution Product Offering/Solution development Market development (partnerships, advisor analyst connections, roadshows, etc.) Demand forecasting and supply planning (talent/skill requirements) Growth initiatives (organic/inorganic) Delivery ownership Who are we looking for Senior P&L growth leader (Executive Director/SVP or above, in a typical banking setup) Proven track record in scaling-up business and/or build from scratch Relevant market/client-facing experience in the Consumer and/or Commercial Lending domain Preferred background in consulting Essential understanding of technology solutions business Experience in selling and delivering large programs Managing global team Why work at Wipro At Wipro, we pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or any other characteristic. Meeting some of the requirements for this role is sufficient; we value diverse backgrounds and ideas, believing they are fundamental to our future success. If you have the curiosity to learn and the willingness to teach what you know, we would love to hear from you. Wipro has received global recognition from several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA; we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years, we have operated as a purpose-driven company with an unwavering commitment to our customers and communities. Energized by the Spirit of Wipro, we commit ourselves to being catalysts for changeworking to build a more just, equitable, and sustainable society. Around 66% of Wipros economic ownership is pledged toward philanthropic purposes. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Network Practice Delivery Head To deliver Networking Tower Services and Solutions in IT, Telecom & Cloud related Network Technologies across verticals. To provide leadership and line management for Network Tower Delivery teams across SMU accounts. To manage 3rd party delivery partners and outsourced service providers to ensure the successful delivery. To ensure strategic alignment between the Network Tower delivery and business needs. To be the expert and adviser on all Network Tower delivery matters, ensuring that Networking Practice initiatives are delivered is line with Customers and industry best practices. Key Accountabilities and Responsibilities The accountabilities of the role are to lead, co-ordinate, manage and deliver the activities of the Network Delivery team that will manage various customer deliverables in the tower. This includes To work with the Europe Networking services accounts to ensure that the scope is fine-tuned, transitioned, transformed and sustained across all the accounts. To develop and maintain the Network Services portfolio, through working collaboratively with the Practice Development team and other functions, external partners and other technology colleagues. To build and manage delivery teams & successfully deliver the programmes and projects within the Network portfolio. To ensure that overall Network portfolio risks, issues, assumptions and dependencies are appropriately managed and communicated to stakeholders. Mandatory Skills: Delivery Management. Experience>10 YEARS.

Job Title: IT Project Manager (Technical Projects) Experience: 10+ Years Location: Noida (Sector-67) Required Qualifications: Bachelors degree in Computer Science, Information Technology, Engineering, or a related field. 10+ years of experience in IT project management, preferably in managing technical or software development projects. Strong knowledge of project management tools (e.g., Jira, MS Project, Asana, Trello, Smartsheet). Familiarity with software development lifecycle (SDLC), DevOps practices, cloud infrastructure (AWS, Azure, etc.), and/or enterprise system implementation. Excellent communication, leadership, and interpersonal skills. PMP, PRINCE2, or Certified ScrumMaster (CSM) certification is a plus.

Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: Project Management. Experience5-8 Years.

Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience>10 YEARS.

Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF

Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF Mandatory Skills: Transition Management. Experience8-10 Years.

Role Purpose The purpose of the role is to create and drive business and growth of the Sub-Practice through demand generation, solution evangelization, delivery execution and capability development. Do 1. Develop and deploy business strategy for the Sub-Practice aligned to the SL and Practice strategy a. Establish Focus Areas, business priorities and portfolio choices for the Sub- Practice i. Interact with the clients, advisors, partners and Wipro BUs to understand market trends, client expectations, competition offerings and solutions in the market ii. Review the current practice portfolio and solution or client propositions provided to the clients iii. Anticipate the future trends and capabilities/ solutions required by the market iv. Synthesize the multiple inputs to develop the competitive service offerings and priorities v. Interact with BU/ Geography leadership and sales team to drive strategic focus on the sub-practice vi. Develop business plan for the sub-practice aligned to the revenue targets of the Practice/ SL vii. Develop resource / manpower plans for the Sub-Practice aligned to the growth strategy and confirmed / pipeline opportunities b. Drive strategic partnership with the key Vendor Partner (SAP/Oracle/MS etc.) i. Align the business growth plans over the next 2-3 years with the vendors (MS/SAP etc.) business strategy ii. Nurture vendor relationships to affect technology collaboration and combined go-to-market partnership opportunities c. Review and drive the execution of the strategy and business plan for the Sub- Practice i. Monitor demand pipeline MIS and conduct regular cadence calls with the sales teams to review target achievement. ii. Support BU/ Geography sales teams by bringing the technical expertise and thought leadership to influence and shape clients thinking of the solution iii. Conduct regular cadence calls and dashboard reviews to review delivery and people metrices iv. Conduct monthly review for key accounts with Delivery Unit teams (for SL/DU) v. Interact and engage with the client leadership to communicate and update progress against account plan, project delivery etc. vi. Participate in regular business reviews with Leadership and share Practice performance across revenue, growth, operational and capability parameters 2. Drive focus on demand generation through market differentiation a. Drive Go-To-Market strategy for the Sub-Practice i. Lead the shaping of value proposition and branding of the sub-practice to aid selling ii. Direct the team to make effective decisions regarding target markets, offering, distribution and client relationship management iii. Help prioritize and budget for marketing related events and activities iv. Lead development of product marketing plan and business case for key offerings to enable solution led sales v. Identify push and pull tactics to be used for demand generation b. Educate sales teams, BU client servicing team and client teams about sub-Practices offerings and differentiation c. Drive building of sales pipeline through upstream Consulting services i. Build Advisory and Consulting capabilities in identified technical and functional domain areas for niche differentiation ii. Grow consulting led sales to develop higher value revenue streams d. Drive positive market perception through Thought Leadership in own domain i. Manage relationships with Analysts and Industry groups in order to proactively shape markets perception of Wipros strength in the practice domain ii. Formalize and drive targets for analyst rankings, client testimonials and partner credits to attain market referencability and recognition iii. Represent Wipro in industry forums in the practice domain (e.g. Microsoft/ SAP etc.) to gain and retain high mindshare of key vendor partners iv. Be the voice of Wipros Thought Leadership in the Practice domain by speaking in industry forums, seminars, writing blogs, articles, whitepapers etc. v. Partner with BUs and alliance partners to conduct events, develop presentations or other materials to present thought leadership in client forums 3. Drive focus on revenue and growth a. Collaborate with SL /Practice Leaders to proactively mine existing client accounts to increase account run-rates and convert competition share b. Plan, track and forge growth via new account opening. Support sales hunting effort to acquire new logos c. Drive Pre-Sales processes to help increase win-rate and generate new revenue i. Lead dedicated and integrated (with SL/ Practice) pre-sales to bring in industry, functional and commercial specialization to deals ii. Consult with architects and senior level IT managers to assess and enhance current solution strategies and pre-sales material iii. Guide the team to design appropriate solutions for client proposals and produce clear, concise and technically accurate responses to RFPs iv. Approve key proposals and RFP responses before submitting to clients v. Work with sales team to provide pre-sales support activities such as RFP response, doing use case demonstrations, and participating in the customer calls to sell solutions d. Structure high value/ strategic deals (for Sub- Practice DU) i. Engage across multiple capabilities/ ecosystems to structure the solution and the deal ii. Engage with advisors to seek input and strengthen the deal with differentiated and value-added offerings iii. Interact with client to keep them engaged in the development of the solution and the deal iv. Lead negotiations on commercial terms for them to ensure revenue flow and profitability e. Drive Alliances and Partnerships charter to increase inorganic growth i. Work with Strategy group to evaluate vendor partners for M&A and partnership related opportunities ii. Identify and suggest on ventures investments to create deeper market penetration opportunities iii. Develop and maintain 360-degree transactional and strategic relationships with alliance partners f. Drive revenues from Solutions and IPs i. Develop revenue plan via solutions, enable tracking and management of the plan ii. Review and approve business case and investment for IPs and solutions. Envision viable proof of concepts iii. Plan and drive targets from sales of SaaS based offerings g. Monitor and review the execution of deals in the Sub-Practice DU as per defined quality and process standards h. Track and review revenue across stages from order booking to order fulfilment to invoicing to revenue realization for own practice i. Support in managing and resolving complex client escalations to mitigate revenue leakages or opportunity losses 4. Lead Delivery Assurance and Delivery Management in the sub-Practice a. Conduct due diligence for the proposals/ deals to ensure feasibility and assurance of delivery b. Review effective technical scope management and solutioning in the sub-practice c. Review the delivery plans and partner with the Practice Delivery Head (PDH) s to ensure alignment with the growth strategy d. Monitor and review delivery dashboards/ MIS and key metrices (utilization, onsite/offshore billing, billing efficiency etc) across Practice to track progress and identify potential red flags e. Manage and support resolution of client escalations related to delivery for projects in the Practice DU f. Plan and drive initiatives and actions to be taken up at a Practice level to achieve cost optimization and improve service standards g. Drive development of a framework to kick-start a project with a client (or BU) to ensure green start and maintenance h. Drive assembly of the right team for the deliver on an engagement by providing clarity and support to delivery/WMG team in identification of appropriate resources for client interfacing roles as required i. Drive delivery led growth across projects by leveraging differentiated value propositions and value add offering for a higher share of clients business