Delivery Head-BFSI (AVP)

As a senior delivery executive managing a multi-million portfolio in banking and financial services, you will be responsible for working in a complex delivery environment. Your key tasks will involve maintaining and strengthening relationships with customer executives, leading a team, owning the P&L, handling operations, supporting the growth of the account, and being tech-savvy to provide value to customers by understanding both domain and technology aspects. Your extensive experience should include managing accounts, delivering App Dev, application support, and transformation programs. Additionally, your communication skills should be fluent, with a proven track record in setting up an innovation-driven culture within the organization. With over 18 years of experience in IT services, your role will focus on working with banking customers, managing Application Development, Application Support & Transformation Delivery, and demonstrating leadership skills by managing large accounts with 20+ Million ACV and 300+ team members. You should have experience handling various types of programs such as Time & Material, Fixed price, and Production support. An ideal candidate should have a strong educational and employment background and a history of growing accounts from scratch, at least two accounts. As a leader, you will be responsible for ensuring that the delivery unit meets all client commitments, drives innovations across projects to establish Value Driven Delivery, upholds governance and compliance guidelines, and makes strategic and tactical decisions on growing the portfolio. You will mentor emerging talent, and set up a portfolio with 400+ team members. Your expertise in managing bids end-to-end, handling RFPs, estimation, solutions, and winning multiple large deals will be crucial for solution response & bid management. Effective management of client escalations, stakeholder relationships, and operations will also be part of your role. You will work closely with the operations team to maintain healthy financial parameters, track financials, manage P&L, and drive pre-sales support. To qualify for this position, you should hold an Engineering or similar advanced educational degree, along with a minimum of 15+ years of relevant work experience.,