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Pepper India Resolution
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Debt Recovery Agent

Debt Recovery Agent

Pepper India Resolution

0 - 31 years

1 - 2 Lacs

mahape navi mumbai

Posted:1 day ago| Platform: Apna logo

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Skills Required

payments compliance resolve billing report management dra communication negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Collections Executive Job Summary:The Collections Executive is responsible for recovering outstanding payments from customers in a timely and professional manner. The role involves contacting customers, negotiating payment plans, maintaining accurate records, and ensuring compliance with company policies. Key Responsibilities: Contact customers to remind them of overdue payments via phone, email, or letters. Negotiate payment arrangements to recover outstanding debts. Maintain detailed records of collection efforts and customer communications. Coordinate with internal teams to resolve billing issues or disputes. Monitor accounts and follow up consistently to ensure timely payments. Report collection status and progress to management regularly. Ensure adherence to company policies and legal guidelines related to collections. Escalate problematic accounts to higher management when necessary. Qualifications & Skills: High school diploma or equivalent preferred. DRA Certified Prior experience in collections Good communication and negotiation skills. Basic computer skills and familiarity with MS Office. Attention to detail and ability to maintain accurate records. Ability to handle difficult conversations professionally and calmly.

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Debt Recovery Agent