We are hiring Telecallers with debt recovery experience. Candidates must have strong communication, negotiation, and persuasion skills to manage overdue accounts and ensure timely payments. Responsibilities include calling customers, explaining dues, resolving queries, and maintaining records. Prior experience in loan or credit collection is mandatory. Attractive incentives and growth opportunities available.
The Debt Recovery Agent is responsible for recovering outstanding payments from customers while maintaining a professional and ethical approach. The role involves contacting clients, negotiating repayment plans, and ensuring timely collections in line with company policies and legal guidelines. Key Responsibilities:Contact customers via phone, email, or in person to collect overdue payments Maintain accurate records of all collection activities and customer interactions Negotiate payment plans and settlement agreements with customers Follow up regularly on pending and overdue accounts Ensure compliance with company policies, legal regulations, and ethical standards Prepare daily, weekly, and monthly recovery reports Coordinate with internal departments such as Accounts and Legal teams Handle customer queries and disputes related to outstanding balances Achieve assigned collection targets within stipulated timelines