Debt Recovery Agent

Digidios Integrated Financial Solutions Private Limited

1 - 31 years

1 - 3 Lacs

sakinaka mumbai metropolitan region

Posted:1 day ago| Platform: Apna logo

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Skills Required

drive portfolios payments compliance updating crm communication negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

FrenzoFinserv seeks a self motivated Executive – Tele caller to handle outbound collection calls and drive repayment from assigned customer portfolios. The role involves outbound calling (through diallers) for : Collecting overdue payments of loans to meet the monthly targets assigned Adherence to RBI/Compliance requirements Explaining overdue amounts Negotiating and structuring payments solutions for clients Rigorous follow-up and closure of cases allocated Updating all call outcomes accurately in the CRM. The executive will coordinate with Team Leaders for: Payment restructuring Dispute cases Escalations Follow-ups wherever applicable. Strong Communication, Negotiation, and Target-Oriented Skills are essential. Ensuring call quality, customer respect, and adherence to RBI/Company compliance is mandatory. Candidates should be 10+2/Graduate with 1–2 years of tele calling in collections experience and fluency in Hindi/English or regional languages (Preferably Telegu, Marathi, etc. will be an added advantage).

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Digidios Integrated Financial Solutions Private Limited

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Debt Recovery Agent