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For Employers

Debt Recovery Agent

Amaze Team Services Private Limited

0 - 31 years

2 Lacs

somajiguda hyderabad

Posted:1 day ago| Platform: Apna logo

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Skills Required

payments report management finance service communication persuasion negotiation data

Work Mode

On-site

Job Type

Full Time

Job Description

Visit customers’ residences or workplaces to collect overdue credit card payments and ensure timely collections. Maintain accurate and detailed records of collection activities and update customers’ accounts accordingly Communicate repayment schedules, clarify penalties, and explain the consequences of payment delays Negotiate and, if necessary, restructure payment plans with defaulters while adhering to company policies and legal standards Report chronic defaulters and recommend legal or disciplinary actions as appropriate. Provide feedback and progress updates to management regarding recovery efforts. Handle customer complaints and disputes diplomatically, ensuring a positive company image. Build and maintain constructive relationships with customers. Qualifications and Skills Minimum 12th pass; higher education or a degree in finance, business, or related fields is an advantage. Prior experience in collections, field sales, or customer service is preferred. Strong communication, persuasion, and negotiation skills. Ability to work independently, manage time effectively, and handle difficult situations professionally. Familiarity with local areas and willingness to travel; possession of a valid driver’s license and vehicle may be required. Basic record-keeping and data management skills.

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Debt Recovery Agent