Deal Desk Specialist

Job Description

Job Summary Deal Operations is a highly collaborative, global team at the forefront of GHX s commercial process supporting sales from quoting to invoicing. This growth minded team drives scalable, repeatable processes to allow maximum deal velocity with the goal to exceed revenue targets, ensure accuracy and reduce risk in a highly dynamic environment. Deal Operations collaborates cross-functionally as the coordinator between Sales and Legal, Revenue, Implementation, Product and Technology to align teams around complex and non-standard deal terms. GHX is looking for a Deal Desk Specialist to join Deal Operations as part of our Deal Desk team. The Deal Desk Specialist will be responsible for supporting the quoting stage of the sales cycle including understanding deal scope and managing system entry or approval review based on complexity. The Deal Desk Specialist will support accurate system entry, documentation, and alignment throughout the sales cycle. The Deal Desk Specialist will collaborate with the sales and broader Deal Desk team. Additional opportunities exist for process improvement and documentation and ad hoc projects as requested. The ideal candidate is self-motivated, growth-minded, thrives in a highly-dynamic environment, and enjoys collaborating with other teams. Additionally, the candidate must be an individual who has organizational skills with the ability to manage priorities and execute in a fast-paced environment with strong attention to details. We are seeking a team player and strong communicator. Role Responsibilities Ability to analyze account, asset, and contract data along with deal structure. Manage assigned request for quote support and quote queue review/approval processes within set SLA. Create quotes in Salesforce and configure carts in CPQ system (quote/CPQ) for designated opportunities based on inputs provided by field sales representatives or other internal GHX teams. Support the construction of customer ready quotes that comply with business policies and requirements. Assists in ensuring all non-standard commercial terms are reviewed, approved and properly entered/documented in systems in accordance with business requirements. Support the custom off matrix pricing processes as needed. Assist with process enhancements and process documentation as assigned. Attend and participate in Sales QBRs, forecast calls, and assigned regional meetings. Data entry and updates to internal systems as needed. Helps maintain customer files and records in internal systems. Champion GHX s Values and Core Behaviors in your work. Values = Collaborate, Innovate, Inspire, and Grow. Core Behaviors = Stand for Customer, Value People, Speak with Candor, Focus on What Matters & Deliver Impact, Step Up and Own It, and Seek the Frontier. Ad hoc tasks, as assigned. Role Requirements Bachelor s degree in business, accounting, operations, or related field 3+ years experience in a Deal Desk, Quoting, Sales or Revenue Operations role Basic understanding of deal structure of complex SaaS deals, including booking and revenue recognition ramifications based on deal scope. Experience using Conga CPQ (Apttus) and Salesforce (CRM) Comfortable operations under pressure/with a sense of urgency. Strong written and verbal communication, time management and organization skills Problem-solving mentality, with an ability to independently navigate internal resources and escalate as necessary. Agile and adaptable to quickly adjust to changes in pricing strategy, market conditions, or organizational priorities while maintaining a focus on deliverables. Working knowledge of commercial processes. Ability to work effectively within a team and cross-functionally. Self-starter with a can-do attitude Preferred Experience Experience in the Healthcare Industry Experience within a B2B sales Excel and reporting skills. GHX: Its the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, GHX ) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX s employees to perform their expected job duties is absolutely not tolerated.